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Curbee Reviews

4.8 Rating 853 Reviews
93 %
of reviewers recommend Curbee
4.8
Based on 853 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Curbee Reviews
Visit Website

Phone:

6504390010

Email:

support@curbee.com

Location:

10218 Imperial Avenue
95014

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Curbee 5 star review on 1st November 2023
Frank Mario Castellon
Curbee 5 star review on 3rd August 2023
Warren Der
Curbee 5 star review on 18th July 2023
Marc Escuro
Curbee 5 star review on 25th May 2023
Anonymous
Curbee 5 star review on 13th February 2023
Annie Yeoh
Curbee 5 star review on 10th February 2023
Keenan Williams
Curbee 5 star review on 26th August 2022
Anonymous
8
Anonymous
Anonymous  // 01/01/2019
My friend recommended your service and raved about it. As she's an "A" type person I was expecting a top notch job, so I was a little disappointed to be honest. If this had been a regular car wash, I'd have thought it was perfectly fine, but I thought I was getting a real detailing. Three things that weren't done to my satisfaction: smears left on the inside passenger window where my dog sits, inside windscreen still smeary, and although all the debris was removed from the trunk's hatch door lining, it was not washed and was still very dirty. I gave the guys who did the job a generous tip as they were very very nice and spent a long time cleaning, but I did that before I looked at the car and I'm not sure I would've been so generous if I'd checked the car first.
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Posted 4 years ago
Very good overall, would definitely use again. Dropped one star as a spot was missed on rear seats, so not perfect, but to be fair, I couldn't check out the work to point this out as I was on call at the time they ended..
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Posted 4 years ago
The technicians showed up on time (early, actually) and were friendly. I technically didn't need a belt replacement. Instead my alternator needed to be moved (I think) or maybe the belt was too tight. The fact that I can't really remember what the problem was brings me to the point of this feedback: Please include an explanation of the services performed on the receipt or in the feedback email. There was a bolt that I might need to purchase but I don't have an specs for it and I don't really know what was done or if it is of the same value of a belt replacement. I'm not disputing the costs but this information is important for reference down the road and if/when I need to do further repairs. I also discussed getting my headlights replaced, which isn't one of the options curbee lists, so I don't know how I would go about requesting it. The tech said he would look into this but there is nothing in the email to indicate if that will be done.
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Posted 4 years ago
Stained my beige leather seats on my brand new car, even though I asked only for them to vacuum inside since it didn’t need an interior clean (it’s two weeks old) I sent a photo to customer care. The exterior wash left a residue.
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Posted 4 years ago
Hi Morgan, Thank you for taking the time to share your recent experience. The experience you described is certainly not the level of service or quality we pride ourselves on. We have reviewed the information you sent to Curbee Support. I would like to take the opportunity to connect with you more on this matter to make it right. Please email me at ryans@curbee.com or give me a call at (650) 422-1037. All the best, Ryan Curbee Customer Care Team
Posted 4 years ago
Excellent
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Posted 4 years ago
Amazing team took great care of me and my car. They were friendly knowledgeable and quick.
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Posted 4 years ago
They were so friendly and efficient!
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Posted 4 years ago
Loved the service.
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Posted 4 years ago
The crew was on time and finish the work quickly for the wash (exterior/interior) though the work was not detailed. I could see dirt on the sides (below the seat) as well as the floor mat not being locked. There was spider web still on the back of side mirror which I noticed after the crew left. So, the service needs improvement.
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Posted 4 years ago
Hi Murtuza, Thank you for taking the time to share your recent experience. The experience you described is certainly not the level of service or quality we pride ourselves on, and I apologize we missed the mark. Reviews like these are always disappointing. I would like to take the opportunity to connect with you more on this matter to make it right. Please email me at ryans@curbee.com or give me a call at (650) 422-1037. All the best, Ryan Curbee Customer Care Team
Posted 4 years ago
OThe guys did a great job. Thank you
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Posted 4 years ago
Excellent service. Your techs, Adrian and Alex called ahead to let me know they were on their way, and they did the work (radiator flush and fill) quickly and efficiently.
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Posted 4 years ago
A very transaction
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Posted 4 years ago
Everything was great and fast. As usual!
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Posted 4 years ago
The team was 5 minutes early, finished within 30 minutes. Took care of the engine oil change and they were professional. I already scheduled my second car.
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Posted 4 years ago
Two nice guys showed up and fixed my car. Easy and reasonable.
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Posted 4 years ago
How convenient is to have your car serviced by professionals in your own garage with a complimentary exterior dry wash (free with oil change)!
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Posted 4 years ago
Team showed up on time, very professional. Had our service done within an hour. Easy peezie lemon squeezy.
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Posted 4 years ago
I’ve never realized how easy car service can be until I found Curbee.
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Posted 4 years ago
I did not get as through a cleaning as last time. The trunk was not vacuumed and the lower trunk window was not washed.
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Posted 4 years ago
The cleaners were friendly and swift and did a great job! Thank you!
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Posted 4 years ago
Curbee is rated 4.8 based on 853 reviews