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Curbee Reviews

4.8 Rating 853 Reviews
93 %
of reviewers recommend Curbee
4.8
Based on 853 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Curbee Reviews
Visit Website

Phone:

6504390010

Email:

support@curbee.com

Location:

10218 Imperial Avenue
95014

Write Your review

Curbee 5 star review on 1st November 2023
Frank Mario Castellon
Curbee 5 star review on 3rd August 2023
Warren Der
Curbee 5 star review on 18th July 2023
Marc Escuro
Curbee 5 star review on 25th May 2023
Anonymous
Curbee 5 star review on 13th February 2023
Annie Yeoh
Curbee 5 star review on 10th February 2023
Keenan Williams
Curbee 5 star review on 26th August 2022
Anonymous
8
Anonymous
Anonymous  // 01/01/2019
Price promised was not reflected in my invoice
Helpful Report
Posted 1 year ago
I think it was a great carwash, but there where some areas that were not clean or the stuff inside my car was just thrown in (e.g. I have a protector on my trunk for when I drive my dogs). I booked the inside/outside clean with sealant. I am unsure if I got the sealant part. I will concede that my car was super dirty.
Helpful Report
Posted 1 year ago
Friendly and efficient. Curbee really made me feel confident in the health of my car. The Eco friendly wash didn't get all the gunk out but the technician spent over 1.5 hours and the old car looked almost new. Thank you, Curbee.
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Posted 1 year ago
We had some issues and they made it right by comping a service for the inconvenience. Thanks to the mechanic Damian for great service!
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Posted 1 year ago
Curbee is very convenient, a real plus for people with disabilities💯➕️ Interactions on phone: pleasant, direct, helpful 💯 The mechanics who haveworked on my car were pleasant, efficient, considerate.💯 There are some local repair shops (San Francisco as well as nearby) that have better prices for some services, and are rated as high as Curbee. It's a lot of work to find them, but if Curbee is prohibitive financially, it's out there. COST 🆗️$$–$$$
Helpful Report
Posted 1 year ago
The Curbee rep that arrived was super professional and arrived in the expected window time. He called when he was done the job. I did check out the car after he left and noticed that he didn't clean the touchscreen and there were remnants of bird droppings still on the back of the car. Other than those two things, the car was clean and it was great getting the health report.
Helpful Report
Posted 1 year ago
I enjoyed the service overall. I think I heard them vacuum the car before washing it, and it might work better if the vacuuming happens after the wash.
Helpful Report
Posted 2 years ago
He loves car so he will protect to clean up nice
Helpful Report
Posted 2 years ago
I would rate 3.5 stars just because the technician seemed agitated and annoyed about changing the battery in my car. The battery replacement was okay, but the technician did not tell me that the fan was turning on uncontrollably. The lack of communication did not sit well with me and I will be taking my business elsewhere.
Helpful Report
Posted 2 years ago
My mechanic was great, but it was not made clear to me when I let it be known in advance that I want oil, coolant, etc. checked that when I opted for the recommended oil change it could not be done right then, but would require a separate appointment.
Helpful Report
Posted 2 years ago
Convenient and on-time. Next time if a car wash is booked with maintenance, it would make more sense to have the maintenance people to show up first so the car can be better-cleaned when everything is done
Helpful Report
Posted 2 years ago
Exterior was great. Workers were nice. Interior was not the best job though. Streak marks and leather was half wiped
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Posted 2 years ago
Very convenient! Scheduled my first service. It was so easy to schedule/ reschedule. Curbee team was very responsive. Carlos the technician was on time and very knowledgeable. Would definitely recommend!
Helpful Report
Posted 2 years ago
All was great as always however some spots on the car were missed.
Helpful Report
Posted 2 years ago
Definitely convenient, with good appointment availability, at least at this early stage. There are some kinks in the online signup process as my payment wouldn’t go through without support assistance, but the service was great!
Helpful Report
Posted 2 years ago
The process was a bit clunky - several adjustments had to be made [license no/VIN number required after initial order placed, but deemed optional at sign up]. time had to be changed after confirmation of time; driver PUSH TIME BACK EVEN FIRST AFTER THE CHANGE. ONCE HE FINALLY ARRIVED, THE SERVICE WAS GREAT.
Helpful Report
Posted 2 years ago
Very responsive and clear on prices. The time frame should be explained as arrival time frame, not estimated time (unless I was mistaken, and if so my bad). For example, scheduling help from 12 PM - 1 PM should be explained as when to expect the technician to arrive, the work itself may exceed this window. Just helpful information to know if someone is tight on their schedule, and can plan accordingly. Other than that, I would definitely recommend it, it is an excellent service! :)
Helpful Report
Posted 2 years ago
Enjoyed having the ease of home based car service, but the technician was late (appt time 10-11, arrival at 11:15) with no update about timing - would have appreciated the courtesy of a call.
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Posted 2 years ago
Mechanics were very knowledgeable and efficient.
Helpful Report
Posted 3 years ago
The experience was fantastic overall. The only reason I've given this 4 stars instead of 5 is that the actual website experience is confusing. I'd focus on making the interface and the flow more intuitive and streamlined.
Helpful Report
Posted 3 years ago
Curbee is rated 4.8 based on 853 reviews