CustomMade.com Reviews

5.0 Rating 3,965 Reviews

99 %

of reviewers recommend CustomMade.com

5.0

Based on 3,965 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

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Customer Service

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About CustomMade.com:

CustomMade is the world's largest online custom jeweler. We design and make everything from scratch, at a price that's roughly the same as buying something off the shelf. We specialize in engagement rings and wedding bands, but also make signet rings, pendants, necklaces, and statement rings. If you have an idea for a piece of jewelry, please come chat with us. If you would like to read more reviews of our service and/or view a portfolio of our completed work, please go here: https://www.custommade.com/reviews/

Visit Website

Location:

90 Sherman St, CustomMade.com
02140

How do I contact CustomMade.com?

Helpful Report

(3 weeks ago)

You can contact CustomMade.com by Live Chat, Email and Telephone.

Helpful Report

(3 weeks ago)

99.08%

Industry Average

“ Fantastic customer service, even better product! My fiancé was over the moon with her ring! ”

- Griffamundooo

“ Great job with the ring and wonderful service they are willing to wait for you aslong as you need to and I trusted them without knowing what the outcome would be and yet it was gorgeous thank you guys for you’re patience and all you’re help ”

- William Briza

“ I received excellent communication and process from CustomMade, as well as an excellent beautiful ring. The designer improved on my original suggestion and the ring sizing kit was very helpful. I love my ring and highly recommend CustomMade for service, quality, ease of ordering, and price. ”

- Clary Carter

CustomMade.com Reviews

Customer Service - Good