CustomMade.com Reviews

5.0 Rating 3,856 Reviews

99 %

of reviewers recommend CustomMade.com

5.0

Based on 3,856 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

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Customer Service

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About CustomMade.com:

CustomMade is the world's largest online custom jeweler. We design and make everything from scratch, at a price that's roughly the same as buying something off the shelf. We specialize in engagement rings and wedding bands, but also make signet rings, pendants, necklaces, and statement rings. If you have an idea for a piece of jewelry, please come chat with us. If you would like to read more reviews of our service and/or view a portfolio of our completed work, please go here: https://www.custommade.com/reviews/

Visit Website

Location:

90 Sherman St, CustomMade.com
02140

How do I contact CustomMade.com?

Helpful Report

(3 weeks ago)

You can contact CustomMade.com by Live Chat, Email and Telephone.

Helpful Report

(3 weeks ago)

99.08%

Industry Average

“ My experience with custom made was absolutely amazing. They were helpful every step of the way and really took my needs and concerns into consideration. They were always polite and did as many revisions as I needed to make sure the ring was perfect. I would definitely recommend their service. ”

- Kandace Johnson

“ Excellent service! Communication was provided every step of the way. Our piece turned out absolutely beautiful. ”

- Jackie Ornelas

“ Awesome communication and customer service throughout the whole process. Fast responses and always super helpful with questions. End product is everything that I wanted. The team repeatedly went above and beyond throughout my project. Highly recommend. ”

- Anonymous

CustomMade.com Reviews

Customer Service - Good