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CustomMade.com Reviews

5.0 Rating 4,217 Reviews
99 %
of reviewers recommend CustomMade.com
5.0
Based on 4,217 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
2 - 3 Hours
Customer Service
5 out of 5
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About CustomMade.com:

CustomMade is the world's largest online custom jeweler. We design and make everything from scratch, at a price that's roughly the same as buying something off the shelf. We specialize in engagement rings and wedding bands, but also make signet rings, pendants, necklaces, and statement rings. If you have an idea for a piece of jewelry, please come chat with us. If you would like to read more reviews of our service and/or view a portfolio of our completed work, please go here: https://www.custommade.com/reviews/

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Location:

90 Sherman St, CustomMade.com
02140

How quickly does CustomMade.com resolve customer queries?
(21 hours ago)
Greater than 37% of reviewers feedback is CustomMade.com resolves customer queries in 2 - 3 hours.
(21 hours ago)
99.09%
Industry Average
You won’t find that kind of service anywhere else! If you’re on the fence about putting your trust into custommade, I really encourage you to do it.
- Karlie Beattie
Excellent customer service, great quality.
- Trevor Roffey
Everything went better than I could've hoped for. Nice, good and effiecient service. Every deadline they gave me, which I was content with, they beat it. I ended up having my ring 7 days before their deadline and 10 days before the one I myself had made. I know not everyone can have just as good an experience as I did, but they are amazing. I'll use them for our wedding band as well.
- Zakarias Christensen