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CustomMade Jewelers Reviews

5.0 Rating 4,537 Reviews
99 %
of reviewers recommend CustomMade Jewelers
Company Reviews Questions Insights Metrics Info
5.0
Based on 4,537 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email
Queries Resolved In
2 - 3 Hours
Customer Service
5 out of 5

Popular Questions:

Delivery

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Customer Service

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About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

How quickly does CustomMade Jewelers resolve customer queries?
Helpful Report
(1 week ago)
Greater than 37% of reviewers feedback is CustomMade Jewelers resolves customer queries in 2 - 3 hours.
Helpful Report
(1 week ago)
A

Customer Service - Good

98.19%
Industry Average
“ They don’t just talk customer service as all companies talk but they walk the walk. ”
- Kevin Finn
“ After visiting a couple of different jewelries in search for an engagement ring, I was very frustrated. No one truly understood what I was looking for in a ring. Fortunately, I came accross CustomMade and was able to make a ring just like I wanted it. The entire process was easygoing, reassuring and friendly. The pricing was also decent compared to other providers. I felt safe and seen through the whole process. The only reason I'm not giving 5 stars is because the band was slightly thinner than I expected and saw on my final design, which I approved. Regardless of that, I still absolutely love the ring I got for my girl. I'm hoping to give it to her soon and can't wait to see her reaction. Thanks to the CustomMade team for an incredible service! ”
- Joey RA
“ It was amazing their team worked with me to create the perfect 1 out of 1 piece. I had every question answered throughly and respectfully. I will use their service again in the future and I recommend it to anyone I know ”
- Zachary Stilley
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