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CustomMade.com Reviews

5.0 Rating 4,299 Reviews
99 %
of reviewers recommend CustomMade.com
5.0
Based on 4,299 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
2 - 3 Hours
Customer Service
5 out of 5
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About CustomMade.com:

CustomMade is the world's largest online custom jeweler. We design and make everything from scratch, at a price that's roughly the same as buying something off the shelf. We specialize in engagement rings and wedding bands, but also make signet rings, pendants, necklaces, and statement rings. If you have an idea for a piece of jewelry, please come chat with us. If you would like to read more reviews of our service and/or view a portfolio of our completed work, please go here: https://www.custommade.com/reviews/

Visit Website

Location:

90 Sherman St, CustomMade.com
02140

How quickly does CustomMade.com resolve customer queries?
(3 weeks ago)
Greater than 37% of reviewers feedback is CustomMade.com resolves customer queries in 2 - 3 hours.
(3 weeks ago)
98.71%
Industry Average
The whole process was extremely simple and the customer service was some of the best I’ve ever had.
- James Earl
I have used this service for the 2nd time and it was as good as the first. I highly recommend customMade for anyone who is wanting to gift someone something truly special. This team is phenomenal. I was constantly kept in the loop. They would respond to all my questions very quickly and most importantly, the collaboration part of it all was magical. The team really care about your idea and want to bring it to life as much as you do.
- Daniel Ahmadi
However, I am glad that I put my trust in CustomMade because the finished product and the customer service far exceeded my expectations.
- Sean Acebedo