CustomMade.com Reviews

5.0 Rating 3,856 Reviews

99 %

of reviewers recommend CustomMade.com

5.0

Based on 3,856 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

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Customer Service

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About CustomMade.com:

CustomMade is the world's largest online custom jeweler. We design and make everything from scratch, at a price that's roughly the same as buying something off the shelf. We specialize in engagement rings and wedding bands, but also make signet rings, pendants, necklaces, and statement rings. If you have an idea for a piece of jewelry, please come chat with us. If you would like to read more reviews of our service and/or view a portfolio of our completed work, please go here: https://www.custommade.com/reviews/

Visit Website

Location:

90 Sherman St, CustomMade.com
02140

How quickly does CustomMade.com resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 37% of reviewers feedback is CustomMade.com resolves customer queries in 2 - 3 hours.

Helpful Report

(3 weeks ago)

99.08%

Industry Average

“ It is a testament to exceptional design, meticulous craftsmanship, and outstanding customer service. ”

- Ryan M

“ Easy process! The team crushed all our expectations and put together beautiful, unique pieces for our wedding band sets. Communication, expectations and customer service was excellent. They made the process super easy and convenient! ”

- Garret Bruce

“ CustomMade was absolutely amazing to work with from beginning to end. They made my dream ring come to life very fast! I was absolutely stunned with the final result. They keep you in the loop every step of the way and have the most amazing customer service. If you are thinking about working with CustomMade, I have only two words for you... DO IT!! I promise you will not regret it! ”

- Alex Seliske

CustomMade.com Reviews

Customer Service - Good