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dancing leopard Reviews

4.3 Rating 230 Reviews
82 %
of reviewers recommend dancing leopard
4.3
Based on 230 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

Anonymous
Anonymous  // 01/01/2019
Dreadful service! I first ordered a month ago, a week or so later I receive an email saying thank you for my return and they will process my refund shortly. I never received the items to begin with. When I followed up, I was told by the Dancing Leopard team it was my fault for entering the wrong address. I place a second order about 2 weeks ago, selecting the more expensive courier, hoping my order will be delivered. Next thing I know, I am bombarded with email asking me to pay customs. There was absolutely no communication from the Dancing Leopard team that I had to pay this. I have tried paying it on several occasions, to no success. I have notified Aramex locally and the Dancing Leopard team. Neither have been able to resolve the issue and now the Dancing Leopard team has gone entirely silent. I have been BEGGING them to resolve the matter or issue a refund. I even reached out to the owner for help, but I am not sure she will even care much to be honest. Hopefully I get my order or my money back. I’m not entirely sure what to do if I don’t? Getting legal involved probably won’t make sense, hopefully I can rely on some sort of consumer rights act. In summary, DO NOT ORDER FROM HERE!
Helpful Report
Posted 1 year ago
My order went to a golf club 1 mile from my house! Contacted dancing leopard and was told to go to the golf club to find it! Any delivery problems this company are not interested! So I have paid for something I have not received! Do not use this company
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Posted 1 year ago
Kept returned items without providing a refund or any communication. It has been six weeks since I returned the items.
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Posted 1 year ago
I have to say it was Danni Menzie TV ‘Place in the Sun’ that transformed me into a Dancing Leopard full fan. if I like her outfit I take a pic then Google it on/line. Ive a mountain of clothing an certainly not high maintenance nor spend lots of money on clothing (well maybe I do) but only if I’m buying a full 3 or 4 piece outfit, which I don’t normally do. Everything is all so reasonably priced and such fabulous quality, the look, the feel and so many compliments from others, gives a good feel all round without damaging the Bank Account. The dresses I bought I can wear for an evening out yet also can thu it in a bag an wear during the day or for an evening out, not a wrinkle in site on the dress. Unfortunately not me lol. The compliments I get every time I wear DL is phenomenal an I truly mean that. I used to have 2 fav companies for on/line dresses, but Dancing Leopard, now my 3rd actually comes in as a No.1 for my choice. I’m a total dress girl as I’ve an illness where I can’t wear jeans or tight trousers, even though I’m a size S/M. Lots of my friends and acquaintances have jumped on board with Dancing Leopard now. So I hope Ive added many more customers to your site. Never ever a dull day or evening out with a Dancing Leopard Dress on, from daytime wear, then pull a pair of heels on, bit more jewellery a little bit more lippy and you’ll still be getting compliments the entire day/ night. Anyone will feel the high vibes whilst wearing this clothing x thankyou to all at TEAM DL x
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Posted 2 years ago
The website constantly keeps saying site not secure and will not load
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Posted 2 years ago
When my dress was not delivered Dancing leopard sent a replacement. Lovely warm support in all correspondence . That was much appreciated seeing as it was not strictly their issue. Promptly sent a replacement which arrived in 3days fab service great team 🙏
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Posted 2 years ago
I've ordered from DL a few times now and I've always found their service quick and efficient and the clothes are beautiful. Really well made and I love the bold colours. I also had an issue with a return (not my fault or DL's) but as soon as I got in touch they came back with the perfect resolution. I will be ordering again very soon!
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Posted 2 years ago
Just received a size 16 shirt dress and omg it’s sooo small ! The arms are so tight and I would have to go up at least two sizes to get a decent fit.
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Posted 2 years ago
I wore a lovely mismatched print dress for a wedding when I was 7 months pregnant. I decided to buy the same dress in a different pattern for a wedding after the baby was born as it ticked all the boxes to make me feel pretty and also comfy for breastfeeding. I ordered one too many dresses that were not the right fit for me but with baby brain I missed the deadline for returning them. I sent an email explaining and in no time they replied and made an exception for me! So 5 stars in clothes and 5 stars customer service!
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Posted 2 years ago
OK....I haven't actually got the dress yet, but I had my eye on one, which was out of stock. I had an alert on and as soon as DL notified me it was back I stock, I galvanised into action and set about ordering it. I noticed a 10% off my first order offer whilst I was going through the process, but in my haste and excitement I forgot to apply it before I hit Buy Now. I emailed the Customer Service team asking if the discount could be applied retrospectively and almost straight away I got the most lovely email saying my refund had been processed (for the 10%) and when I replied thanking them, another really warm, personable, friendly email arrived, which just makes me think this company has the most wonderful people, culture and ethos. Now....just for the dress to suit me!!! What a gorgeous company. Thank you!
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Posted 2 years ago
I love Dancing Leopard 🐆! Have been buying from them for some time now & my wardrobe is likely 90% DL! Their clothes make me feel so good ❤️ , they’re good quality, ethical, & now planet friendly too. Oli once sourced a must have Olivera dress in a forever sold out print for me (I was ecstatic! Thank you Oli 😁). Returns are easy & quibble free & customer service folk are utter gems 💎. I don’t yet have a pic of my latest unbelievably stunning sequin party dress, so attach one of the Olivera which is so beautiful I bought it in 4 colourways 🤣. Dancing Leopard you are my favourite, think I love you 😄 & I can’t praise you enough ☺️💕💫
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Posted 3 years ago
Quick free delivery. Dress is absolutely stunning! So many compliments.
dancing leopard 5 star review on 17th October 2021 dancing leopard 5 star review on 17th October 2021
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Posted 3 years ago
Dancing Leopard provided my bridal party with the most gorgeous dresses! The customer service team (Oli in particular) were so helpful throughout, from ordering, to returns to reordering!! They were even able to quickly resolve a dress drama one week before the wedding! The dresses were such good quality and looked amazing on the girls! Thank you very much.
dancing leopard 5 star review on 22nd September 2021
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Posted 3 years ago
I ordered some pyjamas which were the wrong size ( my fault). I e mailed one of your team who replied straight away twice. They sent me another voucher as I had used my one, no quibbles or anything . I was very impressed by your service. The best by far. Thankyou
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Posted 3 years ago
My daughter gave me some pjs for my birthday and I have since bought myself a couple of dresses - all fab! Customer service amazing!! Thank you Dancing Leopard.
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Posted 3 years ago
Customer service is fabulous :) I discovered a fabric fault on my new Dove dress and Oli at Customer Services resolved my concerns via email quickly and helpfully. Clear and friendly guidance was provided on how to return the faulty dress and in the meantime a new replacement dress was dispatched without an additional charge, arriving by next day delivery. Oli also included a gift voucher for £10 off my next purchase- a gesture that was unexpected and very kind. I feel that Dancing Leopard went above and beyond my expectations- I was very impressed. I used my gift voucher at the weekend for another gorgeous Dove dress and it arrived today. Their dresses make you feel fabulous and confident :) Thank you Dancing Leopard!
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Posted 3 years ago
I feel like I’ve found my clothing soul mate. Found through one of their charitable causes, I love the products. Customer service were fast, friendly and super helpful. In a world of fast fashion I could not recommend this brand with real consciousness and purpose enough.
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Posted 3 years ago
Instant response on a return, friendly and personable customer service :)
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Posted 3 years ago
My new favourite brand! Clothing quality is great & customer service is excellent! Well Done DL!!
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Posted 3 years ago
Very helpful and friendly customer service team. Replied quickly and communicated well via email Looking forward to trying my items when they arrive
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Posted 3 years ago
dancing leopard is rated 4.3 based on 230 reviews