“DL were so responsive with my recent query & even upgraded my delivery to ensure I had my items on time for an event. Amazing customer service & the best quality dresses!”
“I purchased an Oliviera dress which is great quality and makes me feel fabulous. Oli from customer services was very helpful in getting my order to me quickly in time for the weekend! I will be adding more to my ever expanding DL collection soon.”
“Customer service is on point! Spoke with Oli who was a life saver when I needed to get my dress in time for a hen do! Dove bamboo dress is a beauty, got many, many compliments and asked where I got it from - would order a size smaller but will def be ordering again in different colours. Thanks a mil!”
“As someone who was a size 10/12 and absolutely ballooned to a 16 through lock down I am really upset by dancing leopard. I know some brands can be small so to make sure I didn’t upset myself I ordered a size 18 jagger dress. OMG it was the smallest thing ever, I couldn’t get it to even meet in the middle let alone do up. I also ordered a size 18 dove dress which was at least 2 sizes too big!!! To say I was confused is an understatement. As someone who already feels sizing is a trigger point, to order two dresses from the same brand and have such different sizes is not good! Bear in mind I have another dancing leopard dress in a size 12 which I wore before lock down and now is only slightly too small! Please stop this inconsistent. It does not make anyone feel good! I’ve returned both and have declined the wedding I’m going to because of how these dresses have made me feel”
“Customer service is fantastic! Ordered a dress in the sale, wore it to lunch date, noticed slight flaw in fabric. Within 1.5 hours of emailing them with pictures I was given the choice of a refund or a replacement. I chose the latter and a new dress was posted for next day delivery on the understanding I sent back the faulty one within 7 days. I was also give a £10 voucher. Unfortunately the second dress also had a flaw so I posted them both together free of charge and the second replacement I was sent arrived next day having been personally inspected by the Returns Manager and was perfect.
Thanks guys - you are a shining example of how customer service should be done!”
“Outstanding customer service who went above and beyond to help me. My dress was perfect when it arrived too so I’m now off to order it in more colours!!
Thoroughly recommend this company”
“Dress sent without a belt however Live Chat/customer service responded promptly and sent the belt the next day. First little issue after many orders and was dealt with perfectly! Cannot wait to place the next, of many, orders!”
“Lovely clothes, great customer service. Sent my item next day delivery as I forgot to add it but emailed me to let me know they would do it for me instead of paying again. Really good quality clothes for good value.”
“This is my first time ordering with Dancing Leopard and I've been so impressed with the service received. My order was received super quick and returns were very straightforward too. Very impressed with the overall service received.”
“So happy to have discovered DL. The dress I chose is just gorgeous. When I had issues with sizes customer service were so helpful - prompt replies, very accommodating and gave a personal service with no quibbles which is hard to find these days! Would highly recommend :)”
“The customer service was absolutely brilliant- so friendly, responsive, understanding and accommodating! Looking forward to receiving the beautiful dresses 😊”
