“Customer service is on point! Spoke with Oli who was a life saver when I needed to get my dress in time for a hen do! Dove bamboo dress is a beauty, got many, many compliments and asked where I got it from - would order a size smaller but will def be ordering again in different colours. Thanks a mil!”
“Customer service is fantastic! Ordered a dress in the sale, wore it to lunch date, noticed slight flaw in fabric. Within 1.5 hours of emailing them with pictures I was given the choice of a refund or a replacement. I chose the latter and a new dress was posted for next day delivery on the understanding I sent back the faulty one within 7 days. I was also give a £10 voucher. Unfortunately the second dress also had a flaw so I posted them both together free of charge and the second replacement I was sent arrived next day having been personally inspected by the Returns Manager and was perfect.
Thanks guys - you are a shining example of how customer service should be done!”
“Outstanding customer service who went above and beyond to help me. My dress was perfect when it arrived too so I’m now off to order it in more colours!!
Thoroughly recommend this company”
“Dress sent without a belt however Live Chat/customer service responded promptly and sent the belt the next day. First little issue after many orders and was dealt with perfectly! Cannot wait to place the next, of many, orders!”
“Lovely clothes, great customer service. Sent my item next day delivery as I forgot to add it but emailed me to let me know they would do it for me instead of paying again. Really good quality clothes for good value.”
“This is my first time ordering with Dancing Leopard and I've been so impressed with the service received. My order was received super quick and returns were very straightforward too. Very impressed with the overall service received.”
“So happy to have discovered DL. The dress I chose is just gorgeous. When I had issues with sizes customer service were so helpful - prompt replies, very accommodating and gave a personal service with no quibbles which is hard to find these days! Would highly recommend :)”
“The customer service was absolutely brilliant- so friendly, responsive, understanding and accommodating! Looking forward to receiving the beautiful dresses 😊”
“I love Dancing Leopard, clothes are fab and delivery is always quick! I had an issue with a refund this time but customer service got back to me really fast and resolved my query quickly 😊”
“Excellent customer service - I lost my order email and Oli a member of the team replied with a detailed explanation of how to fix it, really helpful. Highly recommend.”
“I haven't placed an order as yet but when I asked more about the Company and their ethics/working practices, I received lengthy, detailed and warm responses from Oli and now feel well informed :)”
