DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They closed suddenly without notice while there's balance of 8000 dollars ! Now they don't allow trading or more than that, asking me to open a new account !! What about my money !!! I am currently working with '' wikihelpdesks (At) gmal (dot) com " for assistance to help get my funds back”

Helpful Report

Posted 2 months ago

“I have asked DCUK a couple of times about why I cannot buy the wedding ducks for same sex couples. I was fobbed off with no plans, coming soon, you can buy two brides but they will be looking away from each other. I have just checked again and still nothing on the website other than heterosexual ‘couples’. I don’t think I saw a Pride theme duck either (but I may have just missed this). DCUK if my search function on your website is broken, please show me where your LGBTQ+ ducks are. I did tell them I was no longer purchasing from them until they embraced our wonderfully diverse and delightfully individual society but I guess one voice just wasn’t loud enough. It’s a shame they have taken another step towards money madness- you used to get a lovely sticker free in the boxes. Now all of a sudden you have to pay for them. Over priced, overrated and out of touch.”

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Posted 10 months ago

“Hi I had this as a present. to remind me of my father who was in the Coldstream guards.I have put button's down the front to make it show which guard's it is. Love him what a wonderful way to remember my dad.. Thank you so much.”

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Posted 10 months ago

“My first duck was a very generous gift when I attended a conference. I've loved her but only recently gave her a nam, it arrived today. My second duck was a gift to myself from Durham botanical gardens gift shop as a souvenir of my visit. The third one purchased recently was because I love poppies and that's the ducks name. I love them all so cute and beautifully made. Thank you.”

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Posted 1 year ago

“Just received the name tags for my two little ducks . The shop where I bought them gave me a voucher that I scanned online. Only had to write the names and my address. Done this on Tuesday and got them by post today. Very quick service.”

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Posted 1 year ago

“Just noted there is no dcuk printed on the foot. Our other ones all have your stamp.”

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Posted 1 year ago

“Bought 2 of these ducks for both my daughters birthdays. Bought different ones. 1 from a store and 1 On line. They are both really lovely and my daughters love them. My question is why did I pay more on line direct than I did from a store, and also the one from the store got her name on for free but had to pay on line for the 2nd one🤔🤔 the online one cost at least £10 more with postage costs etc”

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Posted 1 year ago

“I love my little DCUK, named after my grandson. I can see the start of a family collection.”

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Posted 1 year ago

“Very pleased”

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Posted 1 year ago

“Always packed beautiful in box . Love unwrapping them always of high standard .people always notice them when they come into my home”

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Posted 1 year ago

“I love my dcuk characters all of them bring me so much joy i especially love the fair trade aspect!”

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Posted 1 year ago

“A beautiful duck just perfect for my great grand daughters first birthday”

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Posted 1 year ago

“building up a nice wee family collection of delightful ducks”

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Posted 1 year ago

“Parcel arrived on time, very pleased with the duck. He has settled in very well. Website easy to negotiate”

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Posted 1 year ago

“Great products we have a few now. We had problems with delivery which was to do with Royal Mail not DCUK and communication with them was great so very helpful. Thank you”

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Posted 1 year ago

“Really love the two ducks I ordered with personalised names which have significant meaning for me - thank you they are very special!”

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Posted 1 year ago

“I purchased this duck as a birthday 🎁 but it's not yet been given. A bit early! But I'm sure it will be well received. It's very cute and beautifully made and I'm very pleased with my purchase. 🦆😊”

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Posted 1 year ago

“I’m over the moon with my ducks I got theses out of birthday money I had a duck bought for me before my birthday so I wanted more”

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Posted 1 year ago

“I was looking for something a little different as a Christening gift when I came across these lovely little penguin chicks and they were absolutely perfect! I even made them little name tags to match their wellies! I have one of the woodland ducks so I knew the quality and workmanship was excellent. Thank you for an amazing gift!”

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Posted 1 year ago

“Extremely well made and a great design. The wellies are so cute and I was able to name him!”

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Posted 1 year ago

DCUK is rated 4.9 based on 8,095 reviews