DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second dcuck I’ve bought as a present, always very well received!”

Helpful Report

Posted 3 years ago

“The posting was so speedy and when my duck arrived it was in a little box filled with protective paper and foam to ensure my duck had a safe journey. The little hand made note is such a cute and personal idea. The duck itself is a lovely size and looks very cute it could easily fit into any room in a house with ease. I’m very impressed.”

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Posted 3 years ago

“Love love love…”

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Posted 3 years ago

“My duck arrived on my birthday, so couldn't have been better. I have always wanted an official DCUK duck to add To my collection I am over the moon x”

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Posted 3 years ago

“The duck was an anniversary gift for my partner who has been looking for one in garden centres with her name on it with no success. I went on the website and saw that you can get a name tag with whatever you want on it, perfect. The sparkly boots finished it off perfectly. I had a bit of trouble ordering it online, so I rang their number & it was sorted within minutes. No complaints.”

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Posted 3 years ago

“Left a message upon ordering stating I required it urgently if possible - Best service I have had as it was packed and sent out next day. Received it in time to give as a gift. Wouldn’t hesitate to place future orders. Good quality as always and well packed. Very pleased and a big thank you.”

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Posted 3 years ago

“Lovely shopping experience and I loved the little duckie with gorgeous blue boots and the little birdie with a red flat cap. Both gifts have been very much appreciated and will bring a lot of joy to the recipients. Thank you :)”

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Posted 3 years ago

“Helpful service as I had to call up regarding the sizes. Prompt reply. Lovely tags. My ducks are happy with their new name tags.”

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Posted 3 years ago

“I love my ducks, every time a new grandchild arrives I get another duck named after the child! I also have 2 ducks named after my dogs one of which is black with a white front so I bought a white duck and painted it black leaving a white patch at the front! My other dog is called Poppy and she is white so your Poppy duck was perfect. I was given a patchwork duck as a Nana gift!”

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Posted 3 years ago

“The two we got are for presents so we have not got any photos of there new home. I have attached a photo of Amy which we got over twenty years ago I”

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Posted 3 years ago

“I am consistently amazed and impressed with the intricate detail of the ducks. They have always been a fantastic gift. The presentation is equally great! The box, the shipping, and the ability to get the products to the United States is first rate. Thank you for such a quality product!!”

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Posted 3 years ago

“Love them. Outstanding customer service. Beautifully made.”

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Posted 3 years ago

“Bought the pirate penguin for my 6 year old grandson he loves it so much he has put it on my daughters fireplace where only the best items are on show. Quality and colour fantastic well worth the money.”

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Posted 3 years ago

Hi Valmai, Thank you for your review, we are pleased he likes his Duck! Enjoy the rest of your day, Lisa@dcuk

Posted 3 years ago

“Just received my DCUK's ,bought two for first birthday gifts for my friend's twins, wanted something they could grow up with and thought these were ideal, hope they like them as much as i do .”

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Posted 3 years ago

“I buy the ducks for the 4 grandchildren , recently, 11th April Isabella was born , Love the ducks Mind you would love if the name tags were included or a bit cheaper to buy”

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Posted 3 years ago

“We loved our two ducks. Fraser and Olivia have settled in wonderfully and seem very happy with their view out the window. Expectations were definitely meh!”

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Posted 3 years ago

“I was delighted with my purchase and look forward to making another very soon”

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Posted 3 years ago

“These ducks are so cute and loveable, being able to choose their names makes it even more personal, so a lovely little duck family have a new home”

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Posted 3 years ago

“My soldier duck arrived safely and well packaged. Wasn't sure if he would look as good as screen images, but OMG he's amazing! Am really pleased and will definitely be getting him some DCUK friends. Don't hesitate buying as you will nit be disappointed 😊”

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Posted 3 years ago

“As always excellent efficient service and beautiful duck. This was a gift which was much appreciated and liked. This is the third duck purchased and many more to come.”

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Posted 3 years ago

DCUK is rated 4.9 based on 8,095 reviews