DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company was superb. After encountering a delivery issue with my order, they sent out another which arrived today. They were responsive and courteous above and beyond my expectations. I would happily buy from them again. I have several ducks and they all bring me joy. This one is a gift for a special person who will enjoy and appreciate it also, I am certain!”

Helpful Report

Posted 5 years ago

Hi Gail, I have emailed you the tracking of your order privately. According to tracking the delivery had been attempted, you will be able to track the parcel from the link provided in the email. Kind regards Jasmine

Posted 5 years ago

“I absolutely love these little ducks, my latest addition is a puffin called Janet, she is beautifully painted, was packed and delivered with such care and has pride of place in my office! A cheery little character on these gloomy days!”

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Posted 5 years ago

“Small hole on one of the penguins' heads but Jasmine sorted this out and a replacement arrived the next day. What brilliant service! Thank you.”

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Posted 5 years ago

“Yes lovely product not to bad a price ether prompt delivery”

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Posted 5 years ago

“I bought it for a present lovely little silver boots. Was able to name the duck which was good.”

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Posted 5 years ago

“These are so sweet and I'm delighted with them, especially how you can add your own name!”

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Posted 5 years ago

“I'm absolutely thrilled with my dinky duck purchase. It's a birthday gift for one of my close friends and I know she will love it, especially as I had her name put on it!! My first purchase from you and it certainly won't be my last. There's such a variety to choose from so many thanks to you and your amazing duck family.”

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Posted 5 years ago

“We love our family of ducks. My Husband bought two personalised ducks to represent us for Christmas, so for his Birthday I have just bought him two personalised dinky ducks to represent our two Daughters. A beautiful product that I love seeing every day and will keep in the family forever. We also have a Christmas dinky duck bought in Jersey. The ducks would make wonderful gifts too.”

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Posted 5 years ago

“Bought this has a present for someone who just recently had a operation, this dcuk cheered her up , she was so thrilled with it ,”

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Posted 5 years ago

“I purchased two orders (one for two gifts to the UK) and the other for Christmas gifts in the US. As such, I do not have photos but will seek to send some at a later date. Thank you”

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Posted 5 years ago

“I was delighted with my purchase. The delivery was prompt and presentation was perfect.”

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Posted 5 years ago

“Love these wooden DCUK's! received one for my recent birthday and am subsequently ordering 2 more to give as presents.”

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Posted 5 years ago

“I am very happy with my dcuk. Ordering was easy and the delivery was brilliant I was kept informed from start to end. Definitely would buy again and would recommend them.”

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Posted 5 years ago

“Delightful ducks that make me smile.”

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Posted 5 years ago

“Beautiful Duck with crystal heart, pink ribbon finished it off perfectly and gift box too. Perfect present. From ordering to delivery excellent service. Will be using again.”

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Posted 5 years ago

“I bought the duck with the yellow mackintosh to commemorate a rainy holiday he’s so cute”

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Posted 5 years ago

“My niece love her dick I got her for her birthday . I will be buying again for Christmas presents . Thanks”

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Posted 5 years ago

“I am very happy with my baby blue dcuk it sits on my kitchen window sill alongside my mum dcuk. Delivery and packaging could not have been better.”

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Posted 5 years ago

“very prompt service, excellent product, the display box is fantastic”

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Posted 5 years ago

“Excellent service, quick delivery and well packaged and absolutely love the duck.”

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Posted 5 years ago

DCUK is rated 4.9 based on 8,095 reviews