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DCUK Reviews

4.9 Rating 8,094 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

4.9

Based on 8,094 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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DCUK 5 star review on 10th August 2023

DCUK 5 star review on 10th August 2023

Jayne Nicholson

DCUK 5 star review on 10th August 2023

DCUK 5 star review on 9th August 2023

DCUK 5 star review on 9th August 2023

Charlotte Smith

DCUK 5 star review on 9th August 2023

Charlotte Smith

DCUK 5 star review on 8th August 2023

924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service. I ordered a hedgehog as a gift and it is very well made and so cute that I am tempted to keep it myself. However, I know my friend who I purchased it will be thrilled. This gorgeous little hedgehog is going to a lovely home.”

Posted 10 months ago

“Brilliantly crafted, well modelled well packed. Will be presented to my daughter on her graduation 😃👌👍. Thanks keep up the great work 🦆🦆”

Posted 10 months ago

“I was surprised and disappointed to learn that customs duties were charged on my order. I feel this should be made very clear on your site. Had I realized the amount of duties, on top of the exchange ( which I was aware of), I would probably not have placed the order. The final cost of each of the small ducks I ordered was almost $100 cdn, far too expensive for the size of the carving”

Posted 10 months ago

“I'm very happy with my purchase. The ducks are lovely! Handmade, nice characters! Perfect for a gift. I bought them as gift/souvenir from UK, beautiful decoration. I had some issue with the order but the Dcuk team inmediatly attended it and gave a very good solution! Thank you!”

Posted 10 months ago

“As always the little duck was perfect to celebrate the arrival of my granddaughter. My daughter has a collection of them many celebrating special occasions. They are all amazing thank you”

Posted 10 months ago

“Great item loved it and the free personalised card thank you x”

Posted 10 months ago

“Beautiful duck in beautiful packaging arrived quickly. So pleased with my duck.”

Posted 10 months ago

“Excellent service and quality”

Posted 10 months ago

“Fast delivery, so great products !”

Posted 10 months ago

“I am very happy.”

DCUK 5 star review on 14th June 2023

Posted 10 months ago

“Recently received my order of Dinky Duck in strawberry apron....truly beautiful and so cute.The craftsmanship was excellent and I loved that I was able to change Isla's name to personalise it. I so much wanted to keep it for myself but it was a gift for a very good friend and I'm sure she'll be delighted with it and will give it a good home😊It's winging its way to her now complete with scones,clotted cream and of course strawberry jam.Thank you so much”

Posted 10 months ago

“Really please with my duck - so pretty. My friends baby is due soon and thought this would be a unique gift, made special as I could personalise with baby name.”

Posted 10 months ago

“I ordered the "Wild Strawberry Ducky" for my daughter's birthday... and to add to her collection! My order was shipped the day after I ordered it and arrived in the US faster than I expected. The excellent packaging ensured there was no damage to Ducky, which is adorable and exactly as shown on the website. I'm delighted with my purchase.”

Posted 10 months ago

“Well packaged. I haven’t opened them as they are a gift so wanted to leave them wrapped”

Posted 10 months ago

“Was very pleased. With my purchase.”

Posted 10 months ago

“Beautiful graduation dcuk, think she will love it as much as I already do, thank you for prompt delivery and superb packaging x”

Posted 10 months ago

“Had token in my purchase for free name tag offer but this could not be used .Wanted new tag with the name PETER as this was not available in the store. !!!”

Posted 10 months ago

“Bought for a gift for next door neighbour. She will love it.”

Posted 10 months ago

“Great. Love em !”

Posted 10 months ago

“Love the little ducklings! Got them as Mother’s Day gifts for my daughters and daughter-in-law. They arrived in perfect condition and were right on time.”

Posted 10 months ago

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DCUK is rated 4.9 based on 8,094 reviews