DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

Write Your review

Tell us how DCUK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service provided was excellent. Very prompt delivery and the duck is really smashing. The only thing that tarnished the whole transaction was being hit with a bill for €12.57 from customs. Something that had never happened pre Brexit. With delivery charges and the cost of the duck in the first place, it became a very expensive gift.”

Helpful Report

Posted 5 years ago

“I have received my St Patrick’s Day duck and he is gorgeous. He is no. 27 in my collection and is called Conor.”

Helpful Report

Posted 5 years ago

“Beautiful personalised Ducky Duck, excellent delivery service.”

Helpful Report

Posted 5 years ago

“My daughter & son ordered me a chicken & duck . Lovely quality . Think I will be buying more !”

Helpful Report

Posted 5 years ago

“1st Class Service. My Duck was safely delivered within 48 hours.”

Helpful Report

Posted 5 years ago

“I love, absolutely love, my Paddy's Day ducks. They are fabulous and so beautifully made. My friend are so jealous AND they arrived earlier than projected so are here in time for At Patrick's. Thank you so much.”

Helpful Report

Posted 5 years ago

“I was a bit disappointed in the size of the duck compared with another I purchased last year, it is roughly half the size of the previous duck but cost the same !”

Helpful Report

Posted 5 years ago

“I ordered a duck for my daughter a week after my husband (her dad) died, after a short illness, on Feb 23rd. I'd found £30 in George's wallet and wanted to use it to buy her a keepsake from her dad. We both love DCUK so she received a blue raincoat duck (his favourite colour) within a few days, named George. She had recently covered a seat cushion in multi-coloured fabric. To my, and her, delight the blues match perfectly. Thank you DCUK. 2 very happy customers.”

Helpful Report

Posted 5 years ago

“I bought the cyclist duck for my brother in law who is 60 and due to retire soon. He owns a cyclist shop so thought it was very apt. He was really pleased with it. It arrived promptly and looks great - thank you”

Helpful Report

Posted 5 years ago

“Delivery very quick. Packaging was great and secure but without the extra unwanted waste. Will definitely be ordering again.”

Helpful Report

Posted 5 years ago

“Great quality , fab birthday gift”

Helpful Report

Posted 5 years ago

“Absolutely delighted with the duck which is a birthday present for a very dear friend 👍”

Helpful Report

Posted 5 years ago

“My niece is very pleased, on time delivery and Jasmine was very helpful”

Helpful Report

Posted 5 years ago

“Love my new duck! I suppose you could say I'm quackers about her! She's the perfect addition to my growing Dcuk family, I've had lots of lovely comments about her too 😊 thank you 😊”

Helpful Report

Posted 5 years ago

“Very quick, helpful & friendly service. Arrived swiftly and well packaged.”

Helpful Report

Posted 5 years ago

“I love my ducks and also love giving them as presents. 🦆🦆”

Helpful Report

Posted 5 years ago

“I bought two ducks for my mum and mum-in-law for Mother’s Day. They were both us tears to receive these beautifully made gifts.”

Helpful Report

Posted 5 years ago

“Cathy - I brought a Garden Birds DCUK product for my Mum for Mother’s Day. It’s in my Mum’s name (Gill) because I’m currently not in paid work and she is supporting me. It was difficult to choose which hat I wanted as I loved all of them. She absolutely loved the gift which I presented to her on Sunday so just wanted to thank you for making my Mum smile. It was also a thank you present for my Mum as she attended all my appointments with me (I’m okay now but thankful for her company at the time). Someone in church said I was like a little chick brought into the sunshine in the Father’s hands which touched us. So I brought her the little Garden Bird chick with a rose hat from her little chick. Just wanted to say also that God loves you (John 3:16 and 17) And God bless”

Helpful Report

Posted 5 years ago

“My husband gave me a pair of duck for Christmas and I love them i put them in my front window during lockdown my dad would walk up and wave he kept commenting how nice they were so I have just given him one for his birthday today and I know it will put a smile on his face and I this will get another for father's day 😊 they really are adorable the you”

Helpful Report

Posted 5 years ago

“Absolutely love my ducks, they are beautifully carved and just gorgeous! They certainly make me smile with their personalities and uniqueness!”

Helpful Report

Posted 5 years ago

DCUK is rated 4.9 based on 8,095 reviews