DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“absolutely thrilled with purchase as always, The DCUK Company are wonderful to deal with. thankyou”

Helpful Report

Posted 3 years ago

“Absolutely lovely duck bought as a gift for my mother in law who already has a couple of your other ducks. I think she’ll be very happy with her new addition.”

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Posted 3 years ago

“Just what I was hoping they would look like, nice touch to have them personalised”

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Posted 3 years ago

“We loved them the fireman was for a friend who is terminally ill and it made him laugh and smile especially when he so it had his name on it, and the other one was for us and they both have settled in . A BIG THANK YOU , to yourself and all your staff for all the hard work”

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Posted 3 years ago

“The forget me not duck is beautiful.”

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Posted 3 years ago

“Great just the ticket.”

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Posted 3 years ago

“I have a duck myself and my grandsons love him. I have ordered them each one as their high school graduation gift. The ducks are perfect. I ordered the special boxes, are very nice; certainly worth the cost.”

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Posted 3 years ago

“Excellent product and a great service allround very very happy 😁”

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Posted 3 years ago

“I don’t usually leave reviews but I am so impressed with customer service I felt I needed to share! I ordered a duck for my husband as a Christmas gift as he had just been made a permanent home worker and had to set up office, so thought would be cheery to have something fun in the new office! Unfortunately the first duck had a dent in his side which was quite noticeable. Upon contacting customer service, they confirmed a new one would be dispatched and that there was no need to return the dented one! So no inconvenience, perfect. Roll on Christmas so my husband can display « Bert »😋”

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Posted 3 years ago

“My ducks arrived today however they are not coming out until January 15th 2022 to celebrate our Golden Wedding, when they will be quacking.”

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Posted 3 years ago

“Amazing service. The package was so lovely to receive…..I ordered a whole raft of DCUKs for Christmas presents. They were just so lovely. I think they will be loved by their new parents!”

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Posted 3 years ago

“Comet will join the herd at Christmas - only 3 more to get for a full set. My friend loves her Traditional Christmas Duckling - Reindeer collection. I love the three Kings ducklings. Such fun!”

DCUK 5 star review on 30th November 2021

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Posted 3 years ago

“I bought DCUK, or should I call her by her name, Amy, for a friend for Christmas. Amy arrived on time, she is perfect x”

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Posted 3 years ago

“I've got four lovely duck, thank you, especially the Newcastle United one, he's superb. They are so well made and clothed, I don't want to give them away!”

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Posted 3 years ago

“Very pleased with ducks bought for presents, think they will be very happy with them .”

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Posted 3 years ago

“Fab!! looking forward to giving for Christmas. It certainly made me smile. Would definitely recommend. Thank you.”

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Posted 3 years ago

“More than happy with the little garden bird, so cute. Simple & straightforward ordering process. Well packaged to avoid any damage & I love the environmentally friendly protection used.”

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Posted 3 years ago

“Another beautiful creation to add to my daughter's growing collection.”

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Posted 3 years ago

“Makes a lovely gift, fast delivery”

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Posted 3 years ago

“Sorry it’s a Xmas present so not unwrap yet”

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Posted 3 years ago

DCUK is rated 4.9 based on 8,095 reviews