DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and delivery. Bought for a birthday gift recipient was delighted. Will be buying one for myself such a cute duckaire.”

Helpful Report

Posted 4 years ago

“Gorgeous products. Difficult to find the smaller birds and love this little garden bird chap”

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Posted 4 years ago

“The duck arrived 3 working days after I ordered it superb service. I ordered the new baby duck it came exactly as I had ordered. Superb service and value for money and a beautiful keep sake for my granddaughter when she is older from her nanny.”

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Posted 4 years ago

“These are beautifully made and the presentation is perfect. This made one little duck loving girl very happy. Thank you”

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Posted 4 years ago

“Well exceeded my expectations, they are a perfect match, exceptionally pleased with the whole service that you provide, they are a gift to myself for working extremely hard as a nurse throughout this pandemic, thank you 😊 xx”

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Posted 4 years ago

“Always well packaged and such a good choice for all occasions. Arrived quickly and with the extras I’d ordered. Thank you.”

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Posted 4 years ago

“Arrived on time and my friend was delighted with her first Dcuk! Even the postman said to her’ oh, you’ve got a duck!’. My own collection is growing and I now have 8 so keep doing what you’re doing!”

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Posted 4 years ago

“Really happy with my duck! It came without the matching ribbon that I'd ordered, but the team solved my problem quickly. Very happy with the customer service and with my duck! Will definitely order again!”

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Posted 4 years ago

“The Ducks are well made and are so cute”

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Posted 4 years ago

“So speedily "flown" here after ordering. I now have a family of 6 in my hearth. I've usually bought them at Garden Centres or NT properties, but purchased direct this year because of lockdown.”

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Posted 4 years ago

“Was a very successful present for a relative for St. Patrick’s Day. He thought it was gorgeous, exactly my sentiments too!”

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Posted 4 years ago

“I have bought this dcuk as a gift for one of my friends. It’s absolutely perfect and I know she’ll love it. Well made, in its only little presentation bag and the coloured wellies are adorable.”

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Posted 4 years ago

“Lovely duck, great gift idea, made with lots of love and like that they come with a name tag. Awesome product! :) I have to mention though, that it is unfortunate, that now an extra, pretty costly, customs tax applies for orders into European countries other than the UK!”

Helpful Report

Posted 4 years ago

“I love this company they are reliable, they deliver quickly, the product is always first class. I have quite a few dcuks around my house and my grandchildren love finding them when they visit. Can’t wait for lockdown to ease so they can find my new additions.”

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Posted 4 years ago

“Quick delivery, and well packed even though I didn't order a gift box!”

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Posted 4 years ago

“Really pleased with my Pirate Puffin. Excellent quality as always from DCUK.”

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Posted 4 years ago

“I've bought from DCUK 3 times & found them to be efficient & their products make super gifts. I will definitely use them again”

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Posted 4 years ago

“The duck was a present for my daughter who was very pleased 😃”

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Posted 4 years ago

“Really good service, quality product and my wife loved the new addition”

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Posted 4 years ago

“Absolutely in love with "betty" this was a present to my husband in memory of our Mum who passed away and was the first Mothers day without her and Carnations were her favourite flower. it arrived on time and very securely packaged. Thank you. definately ordering another!!”

Helpful Report

Posted 4 years ago

DCUK is rated 4.9 based on 8,095 reviews