DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always impressed with DCUK but I know my mum will absolutely love her birthday present this year! Quick delivery and presented lovely.”

Helpful Report

Posted 5 years ago

“This is the 2nd Duck I have purchased both as gifts. I would highly recommend these lovely Ducks. The process from browsing the website to receiving my parcel is 10/10. The customer service and attention to detail is exceptional and the ducks arrive beautifully wrapped. Thank you!”

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Posted 5 years ago

“My duck arrived quickly and looked exactly as I was hoping (he) would. As a gift for my great grandmother the added personalisation of the name tag should go down a treat.”

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Posted 5 years ago

“This is the second time I have bought ducks from DCUK and once again I am very satisfied with the product! Quick despatch and the items were packaged brilliantly! Would highly recommend.”

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Posted 5 years ago

“Nurse duck Joanne is a Christmas present for my sister who has been a nurse in the NHS for 30+ years. She was very poorly with Coronavirus earlier this year and the gift is to say how much she means to us. On unwrapping for first inspection the duck is beautiful and will be very much appreciated.”

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Posted 5 years ago

“Very very happy with my duck wearing purple boots”

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Posted 5 years ago

“Absolutely stunning presentation box and lovely cheeky character within, its so special you can name the duck something that means a lot to the recipient. The only criticism i have despite putting this is a gift on the delivery instructions it arrives in the box with DCUK on the side which has ruined the surprise as i live with who I'm giving it to. Just something to be aware of”

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Posted 5 years ago

“Bought a nurse duck for my friend and I'm quackers about it, will likely get one of my own. Just need a paramedic duck then hubby and i can have a matching set!!!”

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Posted 5 years ago

“What’s not to love..... a duck!”

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Posted 5 years ago

“This the second time I have purchased this DCUK item for new born babies. The proud parents were very pleased to receive them as they are an everlasting keepsake compared with a card. The staff at DCUK acted in a professional manner to answer my queries during my purchasing of these items”

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Posted 5 years ago

“Amazing had a little problem with my delivery but couldn't believe how quick it was rectified, customer service was amazing. ordered my duck as a present its beautiful, may have to order one for me :-)”

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Posted 5 years ago

“Brilliant love them”

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Posted 5 years ago

“Perfect - loved it. Really well made and excellent service”

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Posted 5 years ago

“Thank you I love my new Duck x”

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Posted 5 years ago

“The penguins are awesome!”

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Posted 5 years ago

“I have been a customer for a few years now and I am never disappointed by the quality of the ducks, the variety and the excellent customer service. My most recent purchase of the unicorn Wellington duck brought a smile to the face of my sister - who can resist these adorable little duckies, but also because of the unicorn Wellington’s which remind her of the daughter that she lost in March of 2019. Thank you.”

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Posted 5 years ago

“The only difference between the nurse and doctor duck is the nurse one leans forward quite a lot and appears to be falling over!”

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Posted 5 years ago

“Easy web site, easy ordering, quick delivery, especially as I had the dcuk personalized, and such helpful friendly emails back. I know they are automated but the effort that has gone into communicating the "DCUK" effect is really quite sweet. Our Tour de Yorkshire DCUK in his yellow jersey is lovely, a perfect gift for my cycling husband. Keep up the good work DCUK!!”

Helpful Report

Posted 5 years ago

“Excellent service from ordering to delivery DCUK was well packaged and arrived safely .Was really pleased with the quality.”

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Posted 5 years ago

“Very happy with the product but not happy to have it delivered in a box with DCUK plastered all over it. Spoiled any surprise that I had hoped for!”

Helpful Report

Posted 5 years ago

DCUK is rated 4.9 based on 8,095 reviews