DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

Write Your review

Tell us how DCUK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a fantastic and wonderful company! Purchased a beautiful duck for my Mums birthday and she absolutely loved it. It was well packaged, presented in a beautiful gift box and the attention to detail on the duck was lovely, choosing your own colour and pattern of wellies was a special touch too. Highly recommended!”

Helpful Report

Posted 5 years ago

“Thank you for the lovely ducks, they are a gift for my sister, the only problem is that I want to keep them for myself. Irish buyers beware I did have to pay customs tax but they were worth it, thank you”

Helpful Report

Posted 5 years ago

“I ordered this as a gift for a family member. They are amazing quality and very well presented and packaged. I will definitely be ordering again. Thank you.”

Helpful Report

Posted 5 years ago

“Amazing service for a customised item! Beautifully packaged and love the duck...such high quality. Thank you DCUK”

Helpful Report

Posted 5 years ago

“Good service, lovely helpful young lady on the phone .Delivery spot on and the duck and inscriptions just right, so thank you very much.”

Helpful Report

Posted 5 years ago

“No photo to share unfortunately as the dinky was a gift for my previous Aunt. She loved him however! I've purchased many ducks from you over the years and have never been disappointed with any of them. Look forward to seeing what new styles 2021 brings.”

Helpful Report

Posted 5 years ago

“I love the ducks , I’ve got several myself and I regularly buy them as gifts for friends and family”

Helpful Report

Posted 5 years ago

“The duck arrived very quickly and was a nice Burns night suprise for my daughter. Very good communication from DCUK”

Helpful Report

Posted 5 years ago

“Nora has arrived safe and sound but will soon be on her way to a friend to help celebrate he 50th birthday - she is gorgeous. As always fantastic service and helpful staff. Thank you.”

Helpful Report

Posted 5 years ago

“Perfect gift for my daughters graduation. It was such a lovely gift especially as her graduation was cancelled for a virtual one.”

Helpful Report

Posted 5 years ago

“Hi thank you for the duck it’s perfect for my niece x”

Helpful Report

Posted 5 years ago

“We bought two of the professional ducks (the ones in scrubs) to be the new mascots for our veterinary hospital! Our staff absolutely loves them, our clients think they’re so cute, everyone is happy. Shipping times are always perfect, not waiting too long for them. They come perfectly packaged, and even though one of my boxes was torn up and busted open the duck inside was still safe and sound! I have 7 wooden ducks at home and am happy I could share the love with the staff.”

Helpful Report

Posted 5 years ago

“What can you say the ducks are lovely, well finished, good quality and worth the money. Each of my ducks represent different stages in my life or time of year.”

Helpful Report

Posted 5 years ago

“Hi The Dcuks have landed safely and doing well > Very happy with the service thank you C Parkinson”

Helpful Report

Posted 5 years ago

“Beautiful sparkly hen perfect to cheer us all up in lockdown! Ordered and delivered pronto excellent service excellent quality will be buying again !”

Helpful Report

Posted 5 years ago

“Really pleased with the latest addition to my dcuk family. Well done to all the dcuk team for friendly service and quick arrival. My family is complete!”

Helpful Report

Posted 5 years ago

“I ordered a personalised Dcuk for my friend who needed a hug.....however because of the lockdown I was unable to do this so I sent her a Dcuk! I was able to choose the name, bow colour and personalised message on the bow. I love that each dcuk is unique! My friend loved her 'Angie Dcuk with a red bow' and 'Angie' bought a smile to my friend's face. Will definitely purchase a Dcuk again.”

Helpful Report

Posted 5 years ago

“Nicely packed birds arrived on time, they make a wonderful gift!”

Helpful Report

Posted 5 years ago

“I'm very happy with my order - the ducks look lovely and really brighten up my home. They are of great quality, and look just as pictured on the website. I was impressed with how quickly they arrived, and they were wrapped up safely in plenty of eco-friendly packaging.”

Helpful Report

Posted 5 years ago

“Excellent service, went out of their way to help me. Duck arrived within 2 days of order being placed. Highly recommend.”

Helpful Report

Posted 5 years ago

DCUK is rated 4.9 based on 8,095 reviews