DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

Write Your review

Tell us how DCUK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have bought several purchases and every time have been so pleased.”

Helpful Report

Posted 5 years ago

“Lovely charming product delivered quickly and now safely in her nest. The flowery wellies are just delightful”

Helpful Report

Posted 5 years ago

“Very happy with my two ducks. Good quality and very fast delivery. I now have a family of four representing my four grandchildren.”

Helpful Report

Posted 5 years ago

“We bought Selby, mini Christmas duck, as a gift so we don't know how well he will settle into his new home in Bradford. He looks very handsome in his box. Our owner was very impressed, as always, with the quality and presentation. We hope he has a happy a life as we are having in Willerby. We are maturing very well. Love Chester and Mumduck x”

Helpful Report

Posted 5 years ago

“A really quick efficient service. Loving the name Hilda too. Thank you.”

Helpful Report

Posted 5 years ago

“Love my new duck! Easy to order and it came the next day! Amazing service.”

Helpful Report

Posted 5 years ago

“Beautiful handmade ducks and delivery was very fast. Exactly as they looked online”

Helpful Report

Posted 5 years ago

“very pleased with the new additions and love the new characters”

Helpful Report

Posted 5 years ago

“Always delighted, always a bit pricey but not complaining!”

Helpful Report

Posted 5 years ago

“Love love love these dcuks! Have over a dozen and still building on! Donna”

Helpful Report

Posted 5 years ago

“Love the 5 items I bought. Wonderful customer service. Had to add on ribbons and name tags. AND NO PROBLEM to the great agent I dealt with and were delivered very quickly. Well done all”

Helpful Report

Posted 5 years ago

“Very happy with our duck! It makes a nice celebratory present. All our family have received one to mark their graduation from Uni!”

Helpful Report

Posted 5 years ago

“I can't really review this item as it's my Birthday present from my husband he wouldn't have a clue so I got it for him to give me I already have 3 ducks now what some penguins to join them”

Helpful Report

Posted 5 years ago

“Absolutely fabulous DCUK products and service! I have placed 5 orders since fall 2019. The DCUK ducks are a favorite for my friends and family, and for me! Excellent packaging for delivery from UK to USA. Your company shows dedication and excellence in customer care!”

Helpful Report

Posted 5 years ago

“Quacking quality and service. Will definitely order again. Many thanks.”

Helpful Report

Posted 5 years ago

“Bought as a gift for my Mum, she absolutely loves the duck collection. Order sent direct to her on several occasions. Fantastic service. Thank you.”

Helpful Report

Posted 5 years ago

“Thank you so much for all your help and my wonderful ducks. I came back to order new name tags and there was a complication. You sorted everything, sent me what I’d ordered and paid for, but also extra free tags too, without my asking. Superb customer service and a very happy customer. Thank you xx ( Ali, North Yorkshire )”

Helpful Report

Posted 5 years ago

“Beautiful ducks, made with care and attention. Really helpful customer services team.”

Helpful Report

Posted 5 years ago

“My mum loved her dinky duck, now the whole family want one for Christmas”

Helpful Report

Posted 5 years ago

“Love my Dcuk, think I’m getting hooked on them . Thank you for a very fast turn round, packaged very well.”

Helpful Report

Posted 5 years ago

DCUK is rated 4.9 based on 8,095 reviews