DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a Thank you gift for a very established cyclist whose business advice has been invaluable since Covid forced a career change for me. I hadn’t a fortune to spend but wanted a gift that was unique, hand crafted, hobby specific and personal. Win, Win, Win, Win. Perfect gift, well packaged, helpful team member on the phone, arrived super quickly! Thank you!”

Helpful Report

Posted 4 years ago

“Purchased a large duck in wellies as a present. I liked it so much that I was tempted to keep it myself. I also purchased a large gift box, which I wasn’t over pleased with as it was quite plain green box, rather than the patterned one shown in the images when ordering the duck. But the main thing is the duck is lovely! I might order one for myself next!”

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Posted 4 years ago

“I bought the disco ducklet with the gold sparkly wellies for a friend's birthday as she was so thrilled with her Christmas duck. I hope someone takes the hint 😊”

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Posted 4 years ago

“I ordered 2 ducks as a gift for my sister who lives In Sweden. The ease of ordering and the customer service(as I had a query regarding delivery) was 1st class, the parcel took less than 1 week for delivery and the ducks are now very happy in their new home. Thankyou DCUK 😊”

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Posted 4 years ago

“my daughter was thrilled to bits with her baby penguin and the box it arrived in was lovely thankyou”

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Posted 4 years ago

“good service again”

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Posted 4 years ago

“My son's bought me a duck in a raincoat for my birthday, and then I bought myself a lady gardener duck to ad to my collection. Beautifully crafted and fun to look at.”

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Posted 4 years ago

“Easy to order and received within a few days. Very pleased with my purchase which is a gift for a close friend who I am sure will love it.”

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Posted 4 years ago

“Duck arrived safe and sound next to the dinosaur duck in the bed room.”

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Posted 4 years ago

“My duck 'Julia' arrived safe and sound and has settled in very well with the other ducks in my collection. Thank you very much”

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Posted 4 years ago

“Just loved our airman dcuk he now sits with with the other two we have, all three have our grandchildren’s name on them.”

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Posted 4 years ago

“Excellent present for my community nurse wife. We are waiting for news this so we can order doctor duck”

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Posted 4 years ago

“Absolutely fantastic. Thank you DCUK.”

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Posted 4 years ago

“What a lovely pressie to give to someone special”

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Posted 4 years ago

“I was delighted with the personalised 18th Birthday gift I ordered. Although the website is good it was helpful to be able to call and speak to someone to discuss my request in more detail. Everyone I spoke to was very helpful and my order arrived within a few days. Extremely efficient company offering excellent customer service. I would definitely use again and recommend to others.”

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Posted 4 years ago

“Well I just love my duck. I live in Melbourne, Australia and my DCUk duck arrived in less than a week. All your ducks are adorable. Great experience with DCUK. I will have to add to my collection. Thankyou.”

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Posted 4 years ago

“I absolutely love these, and I can't wait to buy more to create my own little duck family.”

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Posted 4 years ago

“Both my family and I love your products. The order was delivered very rapidly and the penquin family is exquisite.”

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Posted 4 years ago

“The Ducks are still in the nesting boxes that they were sent in - in readiness for my wife’s 50th birthday ( not her only present May I add ) But I’m sure they’ll fit in and feel at home alongside the other 15 or so. Thanks so much.”

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Posted 4 years ago

“Dispatched quickly and arrived when they said it would. Bought as a gift. The recipient was very pleased with him..”

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Posted 4 years ago

DCUK is rated 4.9 based on 8,095 reviews