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Debenhams Flowers Reviews

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

Company Reviews

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Phone:

020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a bouquet for my Mum's birthday. Ordering online was straight forward and delivered on the day promised. I was kept informed throughout the delivery process. Flowers arrived in good condition lasted over a week as they were in bud on arrival. Would definitely order again .”

Posted 7 years ago

Wonderful! Thanks for taking the time to let us know!

Posted 7 years ago

“Delivered to a friend on her birthday- arrived on the correct day & have ordered another 2 to be delivered to her on the same date for the next 2 months. Great idea.”

Posted 7 years ago

“Freesias were lovely and fragranced the room beautifully!”

Posted 7 years ago

“So disappointed with Debenhams Flowers! The quality is very poor and not long lasting at all. I have complained and previously they have always sent another bunch. However I would rather my mother would just receive a nice bunch of flowers that last and in her words 'like Sainsburys'! Unfortunately I am not going to use Debenhams again !”

Posted 7 years ago

We're sorry to hear you've been unhappy with your orders and that we've lost you as a customer. Thank you for taking the time to let us know about your experience.

Posted 7 years ago

“I sent flowers to a friend - next day delivery and they arrived early the next morning. My friend commented on the quality of the flowers too. Would definitely use again.”

Posted 7 years ago

“The flowers were presents and made the recepients' days - so the description must have matched what was delivered. Delivery was not the "promised 24 hours" - but I was kept informed the whole process and it was not a particular issue in these instances - although could have been if ordered for a special day. The website was user friendly quick and easy to use - the discount codes ensured that I ordered a second bouquet straight away just to cheer someone up - it worked for me as a customer and overall I would consider using Debenhams flowers in future. Regarding writing this review in order to win a further voucher which is something I never normally do - I was only inspired to enter as the competition ends 010317 and I placed my order in April 17 and am being asked to write my review subsequent to the order - therefore your tech guys might need to review their wording! - Overall a very happy customer - Thank you”

Posted 7 years ago

Thank you for letting us know about your experience and thanks for letting us know the invitation email needed updated - well spotted!

Posted 7 years ago

“The flowers were for a relative who says they were beautiful .”

Posted 7 years ago

“Lovely to be able to make my friends smile with a delivery.”

Posted 7 years ago

“Very easy to send on website”

Posted 7 years ago

“Having received a bouquet for mothers day I have to say these were the best roses I have ever had, they lasted almost 4 weeks. So impressed I bought a bouquet for my daughter, hers are still going strong 3 weeks later. Highly recommended”

Posted 7 years ago

“When the flowers arrived looking as good as in the picture, the smile of the recipient said it all.”

Posted 7 years ago

“The flowers were delivered exactly on schedule and as described.”

Posted 7 years ago

“I have been a life long buyer from a well known international florist, I decided to try somewhere else. Having been a fan of Debenhams and the quality that I have received from their stores, I decided to try them. I was not dissapointed, in fact I was more than delighted, I was over the moon. The flowers were of an outstanding quality, so much so that one of my friends cried tears of joy. DEBENHAMS, I WILL NOT SHOP FOR FLOWERS ANWHERE ELSE.”

Posted 7 years ago

High praise indeed!

Posted 7 years ago

“Made my friends happy so made me happy”

Posted 7 years ago

“I was thrilled with the flowers I ordered they were for my sister in laws birthday they arrived on time and were beautiful good prompt service and good value for the money l would not hesitate to order again Thankyou”

Posted 7 years ago

“Bought as a birthday gift,the recipient was more than pleased with the lilies. From my point of view the transaction with Debenham's Flowers was very good, I had to phone and speak to a very pleasant and helpful lady, who resolved a slight hitch I was having online. Overall a very good experience,quality flowers and service. 10stars”

Posted 7 years ago

“Quick prompt and beautiful flowers”

Posted 7 years ago

“Easy to order. Good choice. Reasonable price. Brilliant delivery options. Up dates on order and delivery in real time. Excellent quality and condition of flowers. Pre-bloom so long lasting.”

Posted 7 years ago

“Great choice, beautiful flowers, perfectly delivered. A lovely surprise to make a friend smile after a difficult week. Thank you Debenhams 🌺”

Posted 7 years ago

“Having ordered some mothers day flowers, the initial order had some delivery challenges, which i was notified about immediately. The Debenhams friendly support team provided extra guidance and goodwill to ensure the flowers I had ordered as gifts were of the highest quality and delivered on the date set too. I will be coming back frequently to place more orders with the Debenhams team!”

Posted 7 years ago

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Debenhams Flowers is rated 3.7 based on 3,374 reviews