Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,520 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order delivery was fast”

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Posted 8 years ago

“What I wanted, and a quick delivery, no problems”

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Posted 8 years ago

“Excellent quality delivered very quickly and a great return period especially for Christmas gifts !”

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Posted 8 years ago

“Because online ordering”

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Posted 8 years ago

“I wanted a quality but inexpensive 'walking/confidence rope' as hopefully it will spend it's life at the bottom of my rucksack. Decathlon had exactly what I needed 'SIMOND HIKING ROPE 7.5 mm x 20 m'. Ordered online and delivery was quick. In the past I've bought and used the SIMOND ALPINISM LEATHER GLOVES II they lasted a whole 18months of mountain then chopping/carrying firewood. Again a quality but inexpensive item ordered online and delivered quickly.”

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Posted 8 years ago

“Great sports clothing, excellent value for money and good quality, speedy delivery at reasonable cost. The sizing (for children at least) is really quite small but once one takes it into consideration and orders couple of sizes up - all is well. Will definitely continue using Decathlon and would recommend it to anyone.”

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Posted 8 years ago

“always good quality products and service”

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Posted 8 years ago

“Fantastic proper outdoor equipment without the price tag. I ride, run and walk in my quecha gear and it's entirely capable of keeping me warm and dry whatever I choose to do”

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Posted 8 years ago

“Granddaughter over the moon with Jodhpurs, horse jumper, and ski trousers. Other granddaughter over the moon with sparkly gymnastics leotard and shorts. And I was over the moon with quality and price . Have since been to shop in Edinburgh and bought a few other things for their Christmas. Very pleased”

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Posted 8 years ago

“cheap good quality clothing and fast delivery”

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Posted 8 years ago

“very good service”

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Posted 8 years ago

“Great choice as a range of budgets,”

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Posted 8 years ago

“Website was easy to use. I got my items delivered in store. They were very well packed and I am a happy customer.”

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Posted 8 years ago

“Their products are consistently excellent value for money. They are not always the best, the most fashionable, the most perfect. But they cost sometimes one fifth, one tenth of the alternative. And they are almost always available in all sizes. The range, the sizes at that cost put Decathlon in a league of their own. I have literally hundreds of their items for a family of four practicing dozens of sports. Always value for money.”

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Posted 8 years ago

“The item is as described although not used yet, it arrived within the prescribed time and was well packed”

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Posted 8 years ago

“I made an order with Decathlon to purchase a climbing harness and shoes as a gift for my sister. The gift arrived on time without delay, well packaged and as described. Decathlon items are fantastic value for money and have a wonderful range of stock! I would definitely order from them again.”

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Posted 8 years ago

“Excellent service and product”

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Posted 8 years ago

“Great quality, efficient service at unbelievable prices”

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Posted 8 years ago

“Very fast delivery”

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Posted 8 years ago

“Not the first time I have ordered from Decathalon, and they never fail to deliver a perfect service. Products arrived on time and of desired quality. Couldn't ask for better”

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Posted 8 years ago

Decathlon is rated 4.4 based on 11,520 reviews