Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vielen Dank, ich werde es an Freunde und Bekannte weiterempfehlen”

Helpful Report

Posted 4 years ago

“Decathlon customer care number 7318827159..//..9608464159 ..payment and repayment related customer just call now Decathlon customer care number 7318827159..//..9608464159 ..payment and repayment related customer just call now Decathlon customer care number 7318827159..//..9608464159 ..payment and repayment related customer just call now”

Helpful Report

Posted 5 years ago

“The staff are always friendly and helpful. Decathlon stock a great alternative range at good prices, compared to other large sport retailers”

Helpful Report

Posted 7 years ago

“Nice quality products and nice shops.”

Helpful Report

Posted 8 years ago

“Competitive prices. Very fast delivery. But difficult to find field to enter promotion code and no response from customer services.”

Helpful Report

Posted 8 years ago

“Contenta con los aeticulos recibidos pero uno estaba fuera de stock y en la web no se anunciaba”

Helpful Report

Posted 8 years ago

“good service and price”

Helpful Report

Posted 8 years ago

“Lots of products at reasonable prices but not enough staff free to assist with queries.”

Helpful Report

Posted 8 years ago

“Received my order in less than two days. Good product for a fair price.”

Helpful Report

Posted 8 years ago

“the service was Excellent and it arrived really quickly the products are really good quality at a low price, however when you purchase shoes, it would be better if they get sent in a shoebox especially if they are branded ( I had bought some Asics) but generally it was an amazing experience.”

Helpful Report

Posted 9 years ago

“The delivery was on time and arrived in good condition”

Helpful Report

Posted 9 years ago

“top spec bike - similar bikes elsewhere cost twice as much”

Helpful Report

Posted 9 years ago

“Very helpful when buying our fave mask snorkels”

Helpful Report

Posted 9 years ago

“Excellent underwear & socks at competitive prices.”

Helpful Report

Posted 9 years ago

“great store staff so helpful there is everything here for the great outdoors from clothing to equipment got kitted out in no time and all for a reasonable price too would really recommend to anyone !”

Helpful Report

Posted 9 years ago

“They are young and enthusiastic and help you in a positive way and with a smile. There's a lot of personnel, you never have to wander through the shop looking for the object you're looking for... but they don't have the T-shirts my grandsons love so much...”

Helpful Report

Posted 9 years ago

“Good products”

Helpful Report

Posted 9 years ago

“Good products at reasonable costs.”

Helpful Report

Posted 9 years ago

“Keeps me informed of my on line purchases. The quality of clothing is good and great choice of stock in store.”

Helpful Report

Posted 9 years ago

“I'm happy I can kit out my four children for school and their extra curricular activities at a reasonable price with good quality sports clothing and equipment.”

Helpful Report

Posted 9 years ago

Decathlon is rated 4.4 based on 11,542 reviews