Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,520 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wanted waterproof jods perfect”

Helpful Report

Posted 8 years ago

“The ordering process was easy, the delivery was quick and the packaging was not wasteful.”

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Posted 8 years ago

“The order was delivered very promptly. I ordered an exercise t shirt £3.99 and It is excellent quality and fit.”

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Posted 8 years ago

“The items purchased have been good quality, excellent value and delivery is prompt”

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Posted 8 years ago

“Ordered online and got delviered to store, pick up was quick and staff where helpful and courteous. What more could you ask for.”

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Posted 8 years ago

“very good quality of items, good prices”

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Posted 8 years ago

“Our nearest Decathlon is 40 minutes away. It was great to be able to order the item and have it delivered promptly and without hassle.”

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Posted 8 years ago

“Great price and delivered well before they said they would.”

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Posted 8 years ago

“The goods were an excellent price, well packaged and delivered ahead of schedule. I ordered jodhpurs and riding boots for my granddaughter, who has just started riding, so it was a very pleasant surprise to find these items for such a reasonable cost especially given how quickly children grow!”

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Posted 8 years ago

“Quick delivery and quite reimbursement when returned an item due to size. All very good. Many thanks. :)”

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Posted 8 years ago

“Order delivered very quickly and in good condition”

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Posted 8 years ago

“Good value/high quality products. Rewarding customer loyalty via the card and by an open no quibble returns policy.”

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Posted 8 years ago

“Great sports gear reasonable Prices most things for outdoor pursuits”

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Posted 8 years ago

“Excellent products at great prices.”

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Posted 8 years ago

“Great service.”

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Posted 8 years ago

“Great range of products and sizes for very reasonable prices”

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Posted 8 years ago

“Delivered quickly. Great products great price.”

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Posted 8 years ago

“Top quality, good prices and fast delivery”

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Posted 8 years ago

“Excellent bike service including safety check, non-pushy sales staff and good quality bikes for the price”

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Posted 8 years ago

“My order was ready for collection ahead of schedule. I was worried it was going to be too late for me so I got in touch and they responded quickly and confirmed it was in stock. The jacket is great and the price is unbeatable.”

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Posted 8 years ago

Decathlon is rated 4.4 based on 11,520 reviews