Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a family who take part in an eclectic mix of sports Decathlon is definitely the place for us to shop. Sports we do include water sports, camping, climbing, dance, mountain biking and much more Have been shopping at Decathlon for a couple of years now. Great products, high-quality great prices. Great customer service.”

Helpful Report

Posted 11 years ago

“Very happy with the product purchased and the quality of the service received.”

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Posted 11 years ago

“Great place to shop.”

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Posted 11 years ago

“great company to deal with, just a pity on my second order the online stock did not correspond to the physical stock”

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Posted 11 years ago

“Good service.”

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Posted 11 years ago

“I think the store is amazing and the staff are extremely helpful. I am a multi sport user and can find anything I require.”

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Posted 11 years ago

“Always received prompt service and products are good value”

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Posted 11 years ago

“Love the store, good value overall, returns/refunds are no problem, free delivery when ordering online would be the final icing on the cake!”

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Posted 11 years ago

“Love the kind of service you get when you buy online from Decathlon”

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Posted 11 years ago

“Delivered very quickly and a very good price”

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Posted 11 years ago

“Good selection, very fast delivery,”

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Posted 11 years ago

“Excellent service from Decathlon. The clothes arrived very quickly and were just what I wanted. Well done!”

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Posted 11 years ago

“I have had no problems with any orders or delivery a very good service provided, first class.....”

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Posted 11 years ago

“my order was shipped straight away. ordered wrong size, but after returning the item, I received replacement in 1 day!!! very happy with you guys. thanks a lot”

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Posted 11 years ago

“my son was very pleased with the items we bought which were part of his Christmas present. we needed to exchange one item as it turned out to be too small but this was done efficiently.”

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Posted 11 years ago

“I purchased a pair of walking boot for my son and only paid 12.99 which i thought was a bargin and the quality was fantastic”

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Posted 11 years ago

“I ordered some ski trousers online that were too small I ordered another pair last minute that arrived very promptly and returned the original pair, the whole process was very quick and easy. Very happy!”

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Posted 11 years ago

“I frequently browse decathlon Stockport, always finding something to buy. The thing I like is the variation of equipment for every sport, the quality of the products and the price. Great value! I frequently recommend them, and will continue to do so!”

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Posted 11 years ago

“Prompt efficient service. The large-size armbands we bought were very reasonably priced. They are being used by adult disabled swimmers at our disabled sports club and we're very pleased with them.”

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Posted 11 years ago

“brilliant boots, quick delivery, will order again”

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Posted 11 years ago

Decathlon is rated 4.4 based on 11,542 reviews