Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service”

Helpful Report

Posted 9 years ago

“My 10 year old cycle computer finally gave up the ghost. Decathlon came to the rescue with a SIGMA BC 8.12 ATS Wireless Cycle Computer at a 25% discount.”

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Posted 9 years ago

“Great tracksuit very reasonable price”

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Posted 9 years ago

“Swift delivery,box intact at point of delivery.Great present which made our grandson a very happy little boy.”

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Posted 9 years ago

“lots of good quality different products, very low priced.”

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Posted 9 years ago

“Ordered some trainers for my daughter. Nottingham staff member Danielle superb - thank you!”

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Posted 9 years ago

“Bought many items for various sporting activities at great prices.”

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Posted 9 years ago

“Excellent products of good quality at rather reasonable prices! Delivery was very quick too. Can't wait to have an excuse to shop at Decathalon again!”

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Posted 9 years ago

“Ordered bike for Grandson for Xmas got excellent service and updates by text. Very happy nanny.”

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Posted 9 years ago

“After a bit of a negative previous experience - this experience was excellent - thank you!”

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Posted 9 years ago

“Excellent quailty my great niece loves it!”

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Posted 9 years ago

“Ordered xmas present - was worried it was not going to arrive - It did arrive but decathlon corresponded with me throughout to ensure safe deliver on time for Father Christmas to make his deliveries! Fab service. Also credited me £10 as it was out of expected timescales - thank-you this just made the experience a wow one.”

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Posted 9 years ago

“I gave a child's track suit as a Christmas present. It was well made, a good size & was very well received. Thank you. Excellent delivery service too.”

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Posted 9 years ago

“cut off wellies just what I needed=convenient, quickly delivered, cheap.”

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Posted 9 years ago

“My order was small ,just a couple of leotards for my granddaughter . The order came the next day ,the garments were of exellent quality and style ,I would definatly order from them again and recommend your company to my friends . Regards June leech”

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Posted 9 years ago

“Helpful staff, good value for money.”

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Posted 9 years ago

“Good value and choice. Staff helpful and the shop is set out well.”

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Posted 9 years ago

“Prompt and easy delivery shame no store close by ie 10 miles”

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Posted 9 years ago

“Clothing is priced to make items affordable. Website is very user friendly. In store staff are experienced and very helpful. I shopped mainly in the Winter months for my son's school skiing trip.”

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Posted 9 years ago

“Ease of ordering and prompt delivery”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,542 reviews