Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service”

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Posted 10 years ago

“Excellent service delivered quick, no problems so cannot comment on customer service.”

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Posted 10 years ago

“My experience with decathlon it's has very good, very quickly delivery. ????”

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Posted 10 years ago

“Very prompt and products well described”

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Posted 10 years ago

“This coat is magnifisent it is a fantastic quality coat this is the beast shop you can buy from thanks you”

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Posted 10 years ago

“Reasonably priced products. Amazing customer service.”

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Posted 10 years ago

“Decathlon offers good value for money and service. I highly recommend using them.”

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Posted 10 years ago

“Good kit at good prices”

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Posted 10 years ago

“Got my shoes earlier then expected. Very pleased with the quality and the price.”

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Posted 10 years ago

“good value - quick and efficient”

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Posted 10 years ago

“Quick excellent service.”

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Posted 10 years ago

“Great quality running wear at an excellent price. Will definitely return. Received my order promptly. Thank you.”

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Posted 10 years ago

“Very quick delivery!!!!! Items not of the quality/fit that I had expected- but they were cheap and used as lounge clothes- hence didn't send them back.”

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Posted 10 years ago

“First time ordering online very happy with collection etc”

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Posted 10 years ago

“quick efficient service would definitely use again”

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Posted 10 years ago

“Excellent. Thank you”

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Posted 10 years ago

“I was very impressed, I ordered the item on the Thursday and it was delivered the following day!!! I know I can return it if it doesn't fit within 365 days. I am very impressed.”

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Posted 10 years ago

“Great service! Prompt delivery!”

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Posted 10 years ago

“Excellent service will use and recommend again and again.”

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Posted 10 years ago

“Great quality products at a competitive price. This was our third order - delivered in super-quick time. Happy customers...many thanks!”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews