DECIEM IS ABNORMAL Reviews

"I was sent broken products because the package was not packaged properly over four weeks ago. When I contacted Deciem - you can't get through on a phone. They are completely taking advantage of the COVID situation in not handling customer inquiries. I submitted an online form as there was no chat feature although there email says that you can \"chat\" with them. Finally, when I received a response in two weeks (not 72 hours), I was asked to repeat what the problem was and whether I wanted a refund or replacement. It has been another week, they have yet to respond. Hope that ripping someone off with $31 was worth the review. \n\n"

"I ordered directly from deciem website and after a long shipping period all of the items in my order were broken. The box was soaking wet from the broken items and I cut my finger on glass when opening the box. I\u2019m so disappointed because there\u2019s no way for me to contact anyone with customer service."

"I ordered directly from deciem website and after a long shipping period all of the items in my order were broken. The box was soaking wet from the broken items and I cut my finger on glass when opening the box. I\u2019m so disappointed because there\u2019s no way for me to contact anyone with customer service."

"I ordered directly from deciem website and after a long shipping period all of the items in my order were broken. The box was soaking wet from the broken items and I cut my finger on glass when opening the box. I\u2019m so disappointed because there\u2019s no way for me to contact anyone with customer service."

"I ordered directly from deciem website and after a long shipping period all of the items in my order were broken. The box was soaking wet from the broken items and I cut my finger on glass when opening the box. I\u2019m so disappointed because there\u2019s no way for me to contact anyone with customer service."

"I ordered directly from deciem website and after a long shipping period all of the items in my order were broken. The box was soaking wet from the broken items and I cut my finger on glass when opening the box. I\u2019m so disappointed because there\u2019s no way for me to contact anyone with customer service."

"I ordered directly from deciem website and after a long shipping period all of the items in my order were broken. The box was soaking wet from the broken items and I cut my finger on glass when opening the box. I\u2019m so disappointed because there\u2019s no way for me to contact anyone with customer service."