de Smit Medical Reviews

Name: de Smit Medical
Rating: 4.62

4.6 Rating 185 Reviews

90 %

of reviewers recommend de Smit Medical

4.6

Based on 185 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

About de Smit Medical:

de Smit Medical is a family run distributor of medical products and training that has built a reputation for excellence and outstanding performance. Established in 2002 by Lyn de Smit, the company has grown organically ensuring that our core values are upheld. Providing sales, training and support from our rapidly expanding facility in South Gloucestershire, your needs are supported by a national, field-based sales team, a responsive and expert customer service team and an excellent logistical and technical team. Our highly trained staff are further supported by respected clinical advisors, enabling us to respond to your needs appropriately and with expertise

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Supportive and helpful. Had a delivery issue and this was resolved quickly.”

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“excellent customer service - excellent customer service”

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“Easy to use website and very quick… - Easy to use website and very quick delivery. Many thanks.”

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“Couldn't expect better! - Item ordered on Tuesday, arrived Wednesday, couldn't expect better than that!”

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“seconded recommendation by physio - I was put in touch with this company by my physiotherapist. They responded to my email booking promptly, made their delivery in the time stated, and the equipment was as described and it works well.”

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“Only needed a replacement lead - Only needed a replacement lead, but delivered promptly and all for a reasonable cost. Thanks!”

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“TENS - A very helpful website,good communication.I bought a TENS machine from de smit medical systems,it arrived very quickly which meant I could use it a lot earlier than expected.Very happy with my purchase would certainly recommend buying from de smit medical systems.”

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“Good pricing with an easy to navigate … - Good pricing with an easy to navigate website. The product was delivered within the stated time. Regards Steve”

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“Fast efficient service and excellent products. - If I had any doubts about using a website like yours, they have evaporated with the quality of the products bought and the speed of delivery. Thank you.”

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“excellent - Quick and efficient service, excellent help on telephone. i have not yet used the product so can not yet review it.”

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“Fast shipping - Fast shipping, no issues with my order.”

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“high quality of service - Direct to the point, Responsive, high quality of service”

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“A smart looking efficient product - A smart looking efficient product. It's simple to use with clear, easily understood simple directions. Exactly as product description”

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“Excellent and fast service would… - Excellent and fast service would recommend. Using them for years”

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“Goods arrived on schedule and as… - Goods arrived on schedule and as ordered. Helpful customer service from sales office. Job done and thank you.”

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“Great Company - I am a Pelvic Health Physical Therapist in the U.S. and I have ordered products from de Smit Medical Systems that are not offered here. Ordering is easy and shipping is timely.”

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“Very quick and efficient service - Very quick and efficient service. Followed my delivery instructions to the letter. Easy site to use.”

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“Great service - I had a problem ordering on the website so I contacted de smit who responded very promptly with advice. I ordered what I wanted and it arrived two days later, can’t do better than that!”

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“Fantastic service, thank you - The website was Very quick and easy to navigate. The order arrived in a speedy timeframe . Thank you”

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“We got quick delivery of our item and… - We got quick delivery of our item and it was perfect for my grandsons use. I did ring to see if we could acquire any smaller sticky pads as the ones provided were quite large for a small person. The lady I spoke to was so helpful. She didnt think we could get purchase them from you but really went out of her way to try to find some for me. In the end we managed to get a supply from our consultant. I cannot thank your company and staff enough for the service.”

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de Smit Medical is rated 4.6 based on 185 reviews