de Smit Medical Reviews

Name: de Smit Medical
Rating: 4.62

4.6 Rating 185 Reviews

90 %

of reviewers recommend de Smit Medical

4.6

Based on 185 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

About de Smit Medical:

de Smit Medical is a family run distributor of medical products and training that has built a reputation for excellence and outstanding performance. Established in 2002 by Lyn de Smit, the company has grown organically ensuring that our core values are upheld. Providing sales, training and support from our rapidly expanding facility in South Gloucestershire, your needs are supported by a national, field-based sales team, a responsive and expert customer service team and an excellent logistical and technical team. Our highly trained staff are further supported by respected clinical advisors, enabling us to respond to your needs appropriately and with expertise

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent - Excellent. I was able to order VAT free as I am undergoing continence treatment. I was loaned a unit from the hospital and it made improvement, so was delighted to be able to purchase my own. Order arrived within 48 hours so didn't have to wait to long at all”

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“Fast and efficient - Goods arrived well packed and very early . Looks to be ok haven,t tried it yet, have to wait to be fitted .”

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“I was a bit dubious about using the …giving me my life back - I was a bit dubious about using the nerve stimulator but after a few weeks I can gradually feel an improvement in my bladder incontinece”

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“Quick professional service - Quick professional service”

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“I have been very impressed with the… - I have been very impressed with the training team coordinator, Rachael. She has helped hugely both with information for the course as well as finding accommodation. She is a credit to De Smit Medical Ltd. Thank you!”

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“Product came quickly - Product came quickly. Thsnks”

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“Delivered promptly & easy to use. - Delivered promptly & easy to use.”

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“Great device and could be used by anyone. - Great product , easy to use and can be taken anywhere. Very impressed .”

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“Great service - speedy delivery! - Good product, speedy delivery - thanks so much.”

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“Prompt delivery made with emails… - Prompt delivery made with emails detailing progress of my order. Very happy with the service.”

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“100% satisfied - fast shipping,only 4 days delivery to finland!”

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“Service - I was able to order my product easily on line and it arrived ahead of schedule, so I am very satisfied with the service I received.”

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“Great service - Speedy service. Easy to order. Product was great. Has worked well. Think the manual could be better though in explaining what each program is for and when to contract muscles. Had to check with physio.”

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“Completely satisfied - Very pleased with the service received. Ordering the item was very easy and getting it VAT zero rated was very easy to do too. It arrived very quickly and is very easy to use and exactly what the hospital recommended me to use.”

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“Efficient service - Efficient service, product as described, speedy delivery in unmarked package.”

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“Robust design and easy to use. - Robust design and easy to use. My physiotherapist recommended this particular unit for exactly these reasons and she wasn't wrong. I like the handy carrying case that keeps all.the components together. IFor nerve pain/ sciatica, I highly recommend.”

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“Very fast delivery and competitive prices - I ordered a medical device on a Friday and had it shipped overseas. It arrived on Tuesday. Apart form the canine toothmarks (for which de Smit Medicals are in no way to blame for) from a customs operative, the whole acquisition was a total success ! Also, the device cost me a fourth of what it had cost, should I have ordered it domestically”

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“Great company to deal with. - Great company to deal with. I was recommended something by my physio who sent me the link. I ordered and paid for the items. Due to the Christmas post it took 6 days to arrive. But all packaged well and no damage.”

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“Fast service - Fast service, even during lockdown”

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“Queen Square stimulator, is a superb product, an enormous help. - The Queens square stimulator, works very well indeed! I am managing MS bladder issues, really assists in getting wee ,out and flowing, Highly recommend”

Helpful Report

de Smit Medical is rated 4.6 based on 185 reviews