de Smit Medical Reviews

Name: de Smit Medical
Rating: 4.62

4.6 Rating 185 Reviews

90 %

of reviewers recommend de Smit Medical

4.6

Based on 185 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

About de Smit Medical:

de Smit Medical is a family run distributor of medical products and training that has built a reputation for excellence and outstanding performance. Established in 2002 by Lyn de Smit, the company has grown organically ensuring that our core values are upheld. Providing sales, training and support from our rapidly expanding facility in South Gloucestershire, your needs are supported by a national, field-based sales team, a responsive and expert customer service team and an excellent logistical and technical team. Our highly trained staff are further supported by respected clinical advisors, enabling us to respond to your needs appropriately and with expertise

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Anonymous

Anonymous // 01/01/2019

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“Fantastic service, thank you - The website was Very quick and easy to navigate. The order arrived in a speedy timeframe . Thank you”

Helpful Report

“Excellent - Excellent. I was able to order VAT free as I am undergoing continence treatment. I was loaned a unit from the hospital and it made improvement, so was delighted to be able to purchase my own. Order arrived within 48 hours so didn't have to wait to long at all”

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“Queen Square stimulator, is a superb product, an enormous help. - The Queens square stimulator, works very well indeed! I am managing MS bladder issues, really assists in getting wee ,out and flowing, Highly recommend”

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“Robust design and easy to use. - Robust design and easy to use. My physiotherapist recommended this particular unit for exactly these reasons and she wasn't wrong. I like the handy carrying case that keeps all.the components together. IFor nerve pain/ sciatica, I highly recommend.”

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“Lots of choice of devices - Lots of choice of devices. Fast delivery. Would recommend.”

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“Bought this to replace an older model. - Bought this to replace an older model. The + and - buttons seem to work slightly differently. To raise the ‘strength’ on a multi program when it gets to 67 you have to go down to 66 and then up to 90. Totally unnecessary in my opinion.”

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“Excellent and fast service would… - Excellent and fast service would recommend. Using them for years”

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“Excellent service - Equipment ordered came on schedule and I was shown how to use to it by my PTNS Nurse at my appointment the same week. Now self treating at home - save time, no further hospital appointments and save the NHS money too! Win win!”

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“Excellent service and prompt delivery. - Excellent service and prompt delivery.”

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“Neurotrac unit - Excellent service from this company and quality items. Would recommend. I bought the neuro trac unit and periform prob. Both arrived well packaged and within 48hrs.”

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“Was optimistic re this device - Delivery was quick, from time of ordering. Without a knowledgeable person to programme the device however,I don't know how to work it! I've followed the Quick Start leaflet and the manual, but can't get the device to work. The device does show background light, so not a battery problem. Staff in the clinic I've been attending are now deployed elsewhere in the NHS, so no-one to phone for advice.”

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“Good invention. - Once you get the hang of it this helps a lot. I’m sure no-one needs the details but it helps you feel more in control of the unfortunate side effects of a prolapse. It arrived quickly and wasn’t shockingly expensive. And the instructions were clear.”

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“Quick and simple to order - I followed the link the nurse gave me. Completing the order was simple and straightforward. The device arrived very promptly shortly after making my purchase”

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“The service was good - The service was good. A point could have been better: when I ordered the electrodes I did not know that they were a pack of 4. I thought I was ordering 4 but I got 16!”

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“Great customer service with enquiries I… - Great customer service with enquiries I had related to purchase. Fast response, helpful and friendly. Products arrived very quickly too and in recycled packaging, so even better!”

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“Arrived promptly - Arrived promptly. Thanks”

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“Helpful on the phone - When I phoned the staff member, Jan or is her name Jo? was kind, friendly and helpful.”

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“Recommended - Recommended product by physio and its making a big difference. Bought through this site and delivered quickly with no problems. Recommended.”

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“Fast service - Fast service, even during lockdown”

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“Brilliant - Brilliant. A little hard to set up but after a you tube video easy. So interesting can feel it working hopefully time will tell if t works”

Helpful Report

de Smit Medical is rated 4.6 based on 185 reviews