Diamond Heaven Reviews

Name: Diamond Heaven
Rating: 3.55

3.6 Rating 42 Reviews

62 %

of reviewers recommend Diamond Heaven

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Phone:

0121 200 1300

Location:

115 Vyse Street, Birmingham, Jewellery Quarter United Kingdom
B18 6LP

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Diamond Heaven 1 star review on 9th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing jewellery and service 10/10”

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Posted 2 weeks ago

“Really impressed with the service in Norwich store ! Hard to belive these guys are only open will be recommending to my friends and family!”

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Posted 2 months ago

“Great service from Flynn, found the perfect diamond ring for us, nothing was too much trouble! Will be back for our wedding rings, thanks again!”

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Posted 2 months ago

“I had an excellent experience with Diamond Heaven from start to finish. Their amazing range of diamonds and beautifully crafted jewellery is impressive, and the ability to customize designs made the process feel truly personal. The team was knowledgeable, professional, and never pushy — just genuinely helpful. My purchase arrived on time, beautifully packaged in a lovely box, and exceeded my expectations. I’d highly recommend Diamond Heaven to anyone looking for exceptional jewellery and outstanding service.”

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Posted 2 months ago

“Amazing service! Thanks so much!”

Diamond Heaven 5 star review on 22nd October 2025

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Posted 2 months ago

“I have been searching for the perfect tennis braclet for months and have all been completely out of my price range a friend recommended Diamond Heaven to me and am so thrilled she did, i found the perfecrt braclet in my price range i chose a 9kt gold lab diamond bracket ( but if anyone ask obviously natural 😉) Im sorry i cant remember the lovely ladies name who served me but she went above and beyond to help me find the perfect braclet at the perfect price thankyou. Cant wait to wear my braclet for my daughters wedding next month.”

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Posted 2 months ago

“Very happy with my purchase. Beautiful ring with beautiful quality”

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Posted 2 months ago

“Coral was polite and brilliant in helping us find exactly what we wanted. During the whole process I found Coral very attentive and efficient. I do appreciate her advices and absolutely best service. Would definitely go back to coral for our next purchase 😁”

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Posted 9 months ago

“Excellent luxury service”

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Posted 1 year ago

“Ring came way earlier than expected, best service. Nothing was too much, the staff went over and beyond”

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Posted 1 year ago

“Diamond Heaven were spectacular at helping me craft the perfect engagement ring, my fiancée loves it. I booked an appointment at the London office and Coral was able to talk me through different styles and all the different cuts of diamonds along with the 4 C's. Their bespoke build a ring service was excellent. I went for a radiant cut diamond on a platinum setting with shoulder stones and a hidden Halo. They were able to create a CAD image to perfect the setting design on and then custom fit the setting to my chosen diamond. The whole process took around 3 months from first consultation to selecting the right parameters, it being custom made and then collection. Throughout the process, Coral was always available on Whatsapp to talk me through the progress. Great customer service, great quality and great price.”

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Posted 3 years ago

“I found the experience really amazing all the staff are just so lovely. I actually met Sarah and her amazing personality is just so contagious you just get attracted towards her sincerity and her genuine desire to help. A sarpal”

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Posted 4 years ago

“I have just been to Diamond Heaven in Birmingham. I met Sarah who was just so professional snd really took time to understand my requirements. She really give me her attention. I was just so taken back by her. In the end she helped make the rest get choice snd I totally happy. I am sure the rest of the staff are great but I will go back to Sarah as she was just so incredibly amazing - 100% satisfaction”

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Posted 4 years ago

“Excellent customer service the staff was really helpful 🙂”

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Posted 4 years ago

“Excellent service and experience Charlie was very informative , his knowledge was very helpful in our selection. Nice Coffee too”

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Posted 5 years ago

“Charlie Was very knowledgeable and attentive, nothing was too much trouble , showing us an array of rings and explaining the difference between the types of diamonds and settings . A most pleasurable experience.”

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Posted 5 years ago

“From the moment I walked through the door, the staff made me feel welcome and comfortable. They helped me choose the perfect Engagement Ring, and even rushed through the order so I could get it in time to take to Norway for the proposal! A turn around of just three days! These guys were absolutely incredible and I have them to thank for making my proposal as magical as it was. I would definitely shop here again.”

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Posted 5 years ago

“Received my beautiful eternity ring and I am so delighted with it. I had no idea what I was looking for and Jessica showed me some beautiful options and worked with me to find the best option for me. The final ring is great and looks amazing with my engagement and wedding set. I am delighted”

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Posted 5 years ago

“Visited the Glasgow store in Princes Square. Katie the sales executive was absolutely fabulous! She went over and above helping us locate our special ring. Our experience was so good that we would recommend the Glasgow store to anyone looking for that special ring or any piece of jewellery. This is a jewellers that offers great value for money, great service whilst giving great advice. I can’t say enough about this store other than go in, you won’t be disappointed.”

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Posted 5 years ago

“I received my ruby and diamond eternity ring today and can really say it was worth the wait I am over the moon with my purchase and would recommend diamond heaven to anyone”

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Posted 5 years ago

Diamond Heaven is rated 3.6 based on 42 reviews