Login
Start Free Trial Are you a business?? Click Here

DigiDirect Reviews

3.2 Rating 67 Reviews
52 %
of reviewers recommend DigiDirect
Read DigiDirect Reviews
Visit Website

Email:

sales@digidirect.com.au

Write Your review

I am so happy to introduce you to a recovery team who swift into quick action when I reported my scammed money from Bitcoins investment to them as soon I followed their procedures, I was scammed for the sum of ($429,530), from Bitcoins investment,They help me recover my money back in 72hrshours, I recommend you all to (admk ltd) They deliver as promised.
Helpful Report
Posted 5 days ago
Avoid doing business with these people. I felt compelled to make a $5,000 investment with the generous hope of receiving a 30% return. Unfortunately, I couldn't even see the cash in my wallet, much less the expected profits. Many attempts were made to contact them without success. To get assistance, I had to call Mrs Doris Ashley. I'm glad I reported them, and I got my money returned a few days later Email dorisashley71 (@) gmail. Com. WhatsApp+1---(404)--721--56--08
Helpful Report
Posted 1 month ago
Terrible returns and customer service. I regret to share my frustrating experience with DigiDirect regarding my purchase of a Zhiyun Crane 4 on the 19th of November 2023. Right from the start, the product was faulty, and after nearly a year of returning the same broken item, I’ve given up hope of receiving a replacement or refund. The ordeal began when I returned the Crane 4 for inspection and warranty repair. Unfortunately, when it was sent back to me, it had even more issues than before. I requested a refund or a different replacement, believing this was my right as a consumer. Customer service assured me I would receive a new product, but instead, I was sent someone else's equipment. After returning this other persons package my original broken Crane 4 was sent back to me, when I was expecting a replacement. It had undergone yet another warranty repair, leaving me utterly frustrated. This entire experience has been a complete waste of time and I am left out of pocket. I am thoroughly disappointed and will not be purchasing any filmmaking equipment from DigiDirect again.
Helpful Report
Posted 2 months ago
was a victim of this scam, this company took my hard earned money, to be very honest it was not easy meeting different acclaimed recovery person for help to recover my money, as God may have it, I was lucky to meet Philip recovery 247 at writeme DT com (he's email). Who helped recover my lost funds in just 48, I almost thought I have lost it all until I met him. I personally recommend him to you.
Helpful Report
Posted 5 months ago
If you are a victim of this online investment scam, I can guarantee you that you can get a 100% refund if you have all the details of the scam broker. One such resource is to message ryan dot helpdesk at outlook dot com for more information. Please stay vigilant and encourage others who have been scammed to gather their information and seek refunds. Share this message to help prevent further scams.
Helpful Report
Posted 5 months ago
Before I became a victim of fraud scammers who stole the $80,000 that my spouse was supposed to use to buy a SHARE in a firm, I thought the idea of boosting my income online was both exciting and rewarding. Those were really hard days. I felt like I had let my husband down and was inconsolable. I was also crying. However, ( P S T P 2 R E C L A I M ) aid helped me get my money back, therefore I'm happy and satisfied with them.
DigiDirect 1 star review on 1st July 2024
Helpful Report
Posted 5 months ago
Even if you lost money, don’t go down without a fight. I was naive for thinking it wasn’t possible to recover my money from a greedy broker but everything turned out to be legit after I came across a review here testifying about Alex cryptoFX at writeme dt cm, I’m glad and I really appreciate ALEX for life, BRAVO!!!!!
Helpful Report
Posted 5 months ago
I usually don't write comments,but this time I decided to make an exception. Good personality you all can trust 100% , (SCAM)= this company is completely fraud,I got scammed by them ,all thanks to Alex crypto help AT consultant dtt COM for the refund. Thanks so much to Alex and team.
Helpful Report
Posted 5 months ago
They took advantage of me, tricking me into thinking I was making money while all they were doing was robbing me. You will be duped by this website, so please avoid it. Within a few days of reporting the problem to "AlexcryptoFX @ writeme dt COM" I received my money back in addition to my profit. He’s an expert.
Helpful Report
Posted 5 months ago
This company claims that they do not have to accept returns. Their website returned a result for an incompatible battery and charger and they say i cant return it. I have also reported them to the ACCC.
Helpful Report
Posted 6 months ago
Ordered three small items. All were advertised as being in stock and available. Once I purchased them, I received the email that actually none of my items were in stock, and there was no expected date for them to be restocked. I continued to receive emails stating this about once a month. I was ready to request refunds. After three months, two of my items were finally in stock and shipped to me. The third item was shipped to me after another two weeks. Unfortunately I was unable to warn a family member about this lying and scamming website, and they ordered me a gift from there. Sure enough, right after purchasing, they received the email stating that the item isn’t in stock and there’s no expected date for restock. It’s only been three weeks now, but I don’t expect it to ship for months again.
Helpful Report
Posted 6 months ago
I was a victim of this scam, this company took my hard earned money, to be very honest it was not easy meeting different acclaimed recovery person for help to recover my money, as God may have it, I was lucky to meet Alex crypto FX at writeme DT com (he's email). Who helped recover my lost funds in just 48, I almost thought I have lost it all until I met him. I personally recommend him to you.
Helpful Report
Posted 7 months ago
They couldn't offer a convincing justification for the unfulfilled withdrawals. The next day, my account was blocked. I would suggest investigating more dependable choices. Because they have proven to be informed and reliable, authstag has become my go-to resource of choice lately. So far, I haven't encountered any symptoms of withdrawal, and the support team has been really helpful.
Helpful Report
Posted 9 months ago
The amount of disappointment and frustration I felt is beyond words. I was dumbfounded by their dishonest tactics and inability to release my goods. Thank goodness, authstag saved the day for me and enabled me to get my hard-earned money back. Had it not been for their prompt involvement, I would have ended up with nothing.
Helpful Report
Posted 9 months ago
I purchased Manfrotto tripod back in September 2022 that had an intermittent issue of one of the legs falling out completely when extended to set up. I persevered and used the tripod for some time until it became obvious that this wasn't a case of it needing to be worn in or a case of tightening a few screws. As it was still under manufacturers warranty I contacted digidirect. This is where the trouble really began. I was initially told that it wasn't under warranty and they couldn't help me, to which I found the relevant information about it being under the manufacturers warranty and they were responsible. They then took responsibility and sent me the return forms, including a form where I could request store credit, a repair or a complete replacement. I opted for store credit as I believed this particular tripod to be faulty as I had used a friend's model of this tripod for well over a year and it never had this issue once despite being used extensively. It is worth mentioning that this exchange took place on the 2nd of october 2023 and any action was taken because I both used the online chat and the call centre as I wanted it resolved. I was given the return labels and sent the tripod away. After a couple of weeks of not hearing anything I contacted digidirect via the email addresses I had been corresponding with (to anonymous representatives by the way, no one signed it with their name) and never received a reply. Being busy with work and life I don't have time to constantly call to check on the progress of a warranty claim but a whole month later I received an email to ask for confirmation of my return address as the tripod had been fixed. Aside from the fact that my request had been completely ignored (ie to have store credit rather than the same, faulty tripod back) I gave digidirect the benefit of the doubt and confirmed my address. When the tripod arrived it had the paperwork from digidirect and from their supplier who "repaired" the tripod, stating that they had disassembled, reassembled and then tested the tripod - declaring it "fixed". I tested it myself by setting it up and within the first 5 minutes of being taken out of the packaging the problem leg - the faulty tripod - fell out again. I got onto the online chat to tell the company of this, with one of their representatives having the gall to ask me if I "had video of it breaking 5 minutes out of the box?" I reminded this individual that I wouldn't be videoing myself open a box on the off chance what I take out breaks - complete stupidity, but again this is what I have come to expect from this company. I then expressed my desire to have a refund as I am entitled to under Australian consumer law (as I no longer wanted store credit as this has been a massive waste of my time) - this was noted by the representative and put down that I had "requested" this on the form. Again they provided me with return labels and I sent the tripod back. I called to follow up some weeks later when I was notified that the tripod had been returned, as I was told my refund could only be processed when it had been returned to digidirect. The man I spoke to was as about as helpful as I have come to expect, telling me he had to look at the tripod before processing anything yet telling me he was looking right at the box at that moment. He also said there wasn't time to do this as it was "getting late in the day" (it was 3pm on a Friday). I again, was nice and gave digidirect benefit of the doubt but advised them to contact me via email as I was going to be overseas for a couple of weeks. Fast forward another couple of weeks (a total of 2 months from the original contact and sending off of the tripod) I am contacted by email by digidirect asking me to confirm my return address! Again, completely ignoring my previous requests and shirking their responsibility under consumer law. To date I still don't have the tripod and I still don't have my $500 that the tripod cost, I replied to this email within 10 minutes and didn't receive a reply and followed up a week or so later, again to no avail. This company is a complete sham and their level of customer service is absolutely woeful, their communication with customers and within the company itself is terrible - having to reiterate the same information on every occasion I called (is there not some case notes or record of contact in these situations?) I have been unable to make work or use my tripod to make an income during these months and I am extremely angry, I am again having to call to get my refund and will be taking the issue to consumer affairs. If. I don't get any action I will be involving debt collectors for a fee to get some of my money back. DO NOT BUY FROM THIS COMPANY and save yourself the trouble.
Helpful Report
Posted 11 months ago
Their on line store purchase experience was total failure, never ever going to purchase anything from them again, 4 weeks waiting for 2 batteries and still don’t have them, try to get your money back from them, it is a waste of time and money, do not recommend them at all.
Helpful Report
Posted 1 year ago
They knowingly lie about stock - don't purchase until you confirm they're in stock - ESPECIALLY if you're going to miss out on sales elsewhere with stores that DO have the product in stock!!
Helpful Report
Posted 1 year ago
It unfair policy, if you have better choose, do not choose this shop I am appalled by the inefficient and seemingly unfair policy that led to the unnecessary redemption of funds from my account while withholding my order due to a trivial security check. Upon placing the order, I diligently checked the status through my online account, which consistently displayed "Processing." However, it came to my attention a week later that my order was on hold due to a security check that had not been cleared. I find it extremely disconcerting that over $100 was redeemed from my account, only to have my order delayed for a security check amounting to a mere $0.5. This incident has left me frustrated and questioning the transparency and integrity of digiDirect's order processing system. It is unacceptable to have funds deducted from a customer's account without ensuring that all necessary security checks have been successfully completed. This misleading practice not only causes inconvenience but also erodes trust in your company's commitment to customer satisfaction.
Helpful Report
Posted 1 year ago
Ordered a tripod and lens filter on a Sunday, it was delivered the next Wednesday despite not paying extra for express delivery. The price was around a hundred dollars less than most other camera stores too.
Helpful Report
Posted 1 year ago
Absolute rubbish to deal with. Sell used items they dont have, charge for Express Post with no intent of sending the item. Frauds. READ the reviews people, they dont deliver. They tell you thsat the USED item they are selling is suddenly on backorder, and then "find" one when you get up them, and then came back 3 days later to say......oh bugger we actually sold that ....sorry. UNDER NO CIRCUMSTANCES buy form these online frauds
Helpful Report
Posted 1 year ago
DigiDirect is rated 3.2 based on 67 reviews