Dillard's Reviews

1.6 Rating 146 Reviews

14 %

of reviewers recommend Dillard's

1.6

Based on 146 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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How quickly does Dillard's resolve customer queries?

(1 week ago)

Greater than 43% of reviewers feedback is Dillard's resolves customer queries within an hour.

(1 week ago)

64.00%

Industry Average