“Excellent personable service. As well as removing the old heating system we were able to film cleaning out the filter so we can do it by ourselves next time. Great friendly knowledgeable service”
Excellent Cathy! Our technicians are always happy to help to explain or show best care practices for your pool and equipment. We're delighted you were pleased.
Team DPS
That is wonderful Edmund! There can be difficulty in finding what you need with so many options in parts at times. We are pleased we could provide the clarity and source the correct product.
Team DPS
“Tara. Was fantasticShe was very helpful and would deal with her any time.
The customer service was exceptional thanks again direct Pool supplies cheers JAMIE”
Thanks for the feedback, and sorry it felt like too much. Most of those were your delivery updates, plus a single request for feedback and one reminder, which on a small order clearly added up to more than you wanted from us. We've suppressed your address so nothing further will come through. If there's anything we can put right with the order itself, email us at support@directpoolsupplies.com.au and we'll sort it.
Thank you for the kind words about our staff Peter. Ordering online with regional and remote addresses does trigger the imposed standard freight with Australia Post, but if you wish to reach out to us in the future before processing your order we can check if there is a more appropriate postage cost.
Team DPS
