Direct Sight Reviews

1.6 Rating 164 Reviews
15 %
of reviewers recommend Direct Sight
1.6
Based on 164 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 56%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Email
Read Direct Sight Reviews

About Direct Sight:

High Quality Cheap Glasses Sunglasses from Direct Sight, save money on top name authentic Designer Glasses starting at just £19. Save money on authentic Designer Sunglasses, huge stock and low prices Prescription lenses available on all Sunglasses.

Visit Website

Phone:

0844 376 0066

Email:

help@directsight.co.uk

Location:

5 7 Baring RoadBeaconsfield
Buckinghamshire
HP9 2NB

Write Your review

Tell us how Direct Sight made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Direct Sight 1 star review on 17th July 2023
Martin Jones
Direct Sight 1 star review on 10th May 2022
Anonymous
Direct Sight 1 star review on 5th October 2017
Emma
Direct Sight 1 star review on 5th October 2017
Emma
Anonymous
Anonymous  // 01/01/2019
Good customer service and very profesional email responding , i likes dealing with them specially i wasn’t expecting to receive the original glasses of my ray ban frames. I recommend it
Helpful Report
Posted 1 year ago
Easy to order, fast delivery (standard) and quality glasses! Very happy.
Helpful Report
Posted 3 years ago
I ordered several pairs in different designs as I hate wearing the same frame all the time. I ordered 5 pairs of varifocals 2 weeks ago,so far I have received 4 of them. I'm suitably impressed. Frames seem good quality and I can see in all of the pairs. I definitely recommend them.
Helpful Report
Posted 4 years ago
Sent my glasses recorded delivery I forgot to put any information in the parcel I sent them an email to let them know everything and they emailed back within 24hours and they received my parcel the next day and was sent the following day so it took like 2 days after sending them to receive them I could praise& rate them enough ! 10/10
Helpful Report
Posted 4 years ago
Read some of these reviews and feared the worst. But no - three days after ordering, I received my glasses exactly as ordered. Decent frames, good lenses with all the coatings. Very happy. Order DS-1562070100-25460
Helpful Report
Posted 4 years ago
Brilliant service great low price glasses, I paid £78 at asda only £20 here including postage.
Helpful Report
Posted 4 years ago
First time I have used this company . Ordered 3 pairs and received them in a week .Then realised I had used the wrong prescription .Phoned them up and was told send them back and will remake free of charge !! Received them today . HAPPY CUSTOMER WILL USE AGAIN !!!!!!
Helpful Report
Posted 5 years ago
Great! Had two sets of new lenses put into my titanium designer glasses and both were great! I made a mistake on the prescription on one of the orders and directsight put in the correct lenses for me for free. Very good communication (even replied on a Saturday). Waited about a week for each order.
Helpful Report
Posted 5 years ago
Fantastic service. I ordered my glasses on Thursday and they arrived on Monday morning. Brilliant service, brilliant prices and my glasses are great. Will definitely use again. Many thanks
Helpful Report
Posted 5 years ago
I dont usually leave reviews but felt I must. What an exceptional service! I ordered my glasses one week ago and they turned up today. They fit perfectly, the quality is very good and with the correct prescription - all this for £24.95. I have previously paid Specsavers £280+ for one pair of glasses which I was never happy with - wont be purchasing from Specsavers or any high street retailers again and will be recommending Direct Sight to all of my friends.
Helpful Report
Posted 5 years ago
I send my new Armani glass frame to be reglazed. Right after I send it I started to read the review and I got completely terrified. A lot of bad review. I kept telling myself that only people that had a bad experience write a review. I received my glasses after 15 days in great shape and perfectly reglazed for great price, very happy with them. The only complain at that time was that, they send them in a paper box and not in the case I used to sent them to direct sight. I contacted the customer service to make them aware of the situation. They asked me for a picture of the case and guess what? 15 days later the case was shipped to me. I am really pleased with the service and will use it again in the future.
Helpful Report
Posted 5 years ago
From ordering to delivery took 6 days. Outstanding service. Very pleased. No more specsavers for me! THankyoua
Helpful Report
Posted 5 years ago
What a bunch of lies. I've used these guys for 6 sets of reglazing, and ordered a pair from them, in the past year, for myself, my father and mother, and for a friend. They can take a while when busy but top notch service, prescription came out exactly as I ordered it, and it costs next to nothing compared to the high street retailer! I have never recommended a website more in regards to glasses Completely unfair reviews left by others, the sort of customers you wouldnt want to deal with as an independant retailer
Helpful Report
Posted 5 years ago
I have had around 3 pairs of glasses via direct sight now (i constantly loose them) for £20 a time i'm very happy. I have been wearing glasses since i was 6 these glasses are far Superior to the boots glasses i had as a child they were a nightmare and by far the worse glasses i have ever owned. I wear my glasses all the time (hence having several pairs as i miss place them, order a new pair then the originals turn up) They are of the same quality as my converse glasses (in fact all have anti scratch on the lenses including my converse, the converse have scratched and the direct sight ones are still perfect) I've recommended direct sight to various people who have all been happy with the budget glasses.
Helpful Report
Posted 6 years ago
Fast efficient service and my glasses have been refurbished as well as regulated.
Helpful Report
Posted 6 years ago
It seems that people only write reviews when they have had negative experiences, which is a shame. I had my eyes tested at a well known optician and purchased my glasses from Direct Sight. Their website was easy to use and the prices were great - especially since I am a student and can't afford to pay £100+. I ordered my specs on Wednesday and they arrived the following Monday with no problems what so ever. I would definitely use this company again.
Helpful Report
Posted 6 years ago
I have been dealing with internet firms for 10 years or so but I have never had service as good as yours .from near immediate reply to email to rectifying a problem which was probably my fault your performance has been exemplary streets better than others.Congratulations I am a very satisfied customer.
Helpful Report
Posted 7 years ago
Thank you so much for your very fast responce in replacing my glasses which were too big, The replacement arrived today Friday 15th and i had only posted my original pair on Monday 11th. Thank you again for excellent service.must put this on Faceboook Regards Jack Jones
Helpful Report
Posted 7 years ago
2nd time using this company for reglazing. I was a bit worried seeing some of the recent reviews here after sending my frames, but they arrived back a week later with no problems.
Helpful Report
Posted 7 years ago
Ordered two pairs of glasses (SOLO 565 gun metal and SOLO 563 black / chilli red), both arrived at same time today (i.e. within a week of ordering). They look like good quality glasses and as they were both in the clearance sale, they cost me a grand total of £30 including anti-reflective coating and P&P, crazy low price, very happy customer today.
Helpful Report
Posted 8 years ago
Direct Sight is rated 1.6 based on 164 reviews