“I ordered and paid for two bottles of 180 capsules of allerease. You sent two small bottles. I emailed and phoned you. You assured me you would send the correct order. You never did. I am now cancelling the order and the subscription and I expect a full refund.”
“Bought product. It said shipped. Ran tracking and it says delivered to mailbox. No product. Mailbox empty. Hope it not a scam. Waiting 2 days to see if maybe tracking info is bad
Or neighbor got it,,,, then I’ll deal thru the credit card process”
“As with several other customers, I placed my order on line and received it over 3 weeks later. I emailed them and they promptly set the shipment process in motion.
The shipping material was good and there was a tracking number for me to know where my order was. The product is very good and the price was right.
I'll have to think twice about using this company again. And if I do I'll certainly contact DNS to get the shipping process in motion if necessary.”
“Your packaging is an embarrassment. Your processing fees should be covered by the cost of the product. Not an additional cost to the customer. They are excessively high.”
“I won’t buy again. It took over a week to ship. They won’t answer phone or email and they don’t tell you up front how long they take to ship. They add it to your email receipt to say 1-3 months to ship. I’d give them a big fat 0 not even a 1”
“I placed an order for a supplement. 45 days later I had not received a shipping notice. I tried calling them multiple times but no answer, no recording. I posted a fraud alert with the credit card company. 30 days later I received a fraction of the original order with no other explanation”
“Cancelled my order because after almost 2 weeks after placing my order, it still didn’t ship. The gentleman I spoke with on the phone to cancel my order gave unsolicited advice as to what I ordered and wanted to cancel. I don’t need his opinion as there is a specific reason for using this particular brand for my dog.”
“I see others have had bad luck, but I want to record that my item arrived within 11 days. At a significant discount for a product that is discounted nowhere else.”