Signworld America, Inc Reviews

Name: Signworld America, Inc
Address: 12023, Arrow Route, Rancho Cucamonga
Rating: 4.59

4.6 Rating 1,136 Reviews

90 %

of reviewers recommend Signworld America, Inc

4.6

Based on 1,136 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Signworld America, Inc:

SignworldAmerica.com and Display-Wholesale.com are the online consumer-direct division of Signworld America, Inc., which has over 50 years of experience in manufacturing and supplying display and signage solutions. We offer a huge variety of display products and printing services ranging from signs, sign making tools/ supplies, flags, banner stands, easels and chalkboards, to LED modules and turnkey solutions for event exhibitors that include tents, backgrounds, literature racks, table throws and much more.

Visit Website

Phone:

8449007446

Location:

12023, Arrow Route
Rancho Cucamonga
91739

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Signworld America, Inc 5 star review on 14th October 2021

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The stand is really lightweight and has a wide footprint, but when those characteristics aren't a problem, this is a great buy. With banner attached, it's big and banner is held taunt. Awesome!”

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Posted 5 years ago

“Great process. Great price. Fast and on time delivery. Good quality. Thank you”

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Posted 5 years ago

“Perhaps if they address some of the issues on the website that I mentioned when I called in, then I could recommend SignWorld. As of now, I don't think I would feel comfortable offering a recommendation to other people. Maybe I'm being a little picky, but there are some functions and wording that are just horrible and cost me about an hour of my time to deal with things that should have been much easier. 1. It's super frustrating when I go to a site and click through to find something and it's not intuitively where it should be. I was looking for a REPLACEMENT feather flag, and still cannot figure out how to order that on my own. 2. So I chose to chat with somebody online about finding my order, it appeared that the rep didn't bother to read what I wrote, and it literally took 10 minutes for them to respond, AFTER they said hello. I had to keep sending messages, and finally got the person to respond after 5 messages. 3. At that point, I asked AGAIN about ordering a replacement feather flag and the rep sent me a link to order the whole kit. I already have the hardware, I need a replacement flag 4. waiting...finally, another link, so I'm off to the races. 5. finished the order, even though it was difficult to see the shopping cart because the stupid "Customer Reviews" box sits on top of the shopping cart, blocking things like totals and shipping...just general bad web design. 6. After getting the order place, which wasn't able to even move past the credit card screen. There was a note that said "you have already clicked the button, please wait 8 seconds before you try to click again" I waited and waited and waited, and resubmitted 5 times, waiting 8-20 seconds each time...praying that my card wasn't being charged again and again. Eventually used PayPal to finalize the payment. 7. The system somehow decided to change my email on my Signworld account to the PayPal email, so I did NOT receive an email confirmation of my order to my correct email address. 8. Finally, time to upload artwork. I made the artwork based on the template, which was nothing more than an outline of the flag in PDF format with no guide lines, or margins or suggestions of how to design the flag. 9. All ready to upload and there's another note that suggests to "make sure to be sure"(bad clunky grammar) that the artwork is correct or give us a call if you have any questions, because the art is processed in 1 hour, and if there are any changes there will be extra charges. YIKES! I really don't want extra charges. So I called. 10. I actually got the SAME rep on the phone that I had on the chat, and that went nowhere fast. The rep seriously seemed to not know what I was talking about, as I read the line about calling with questions, at least 4 times. 11. all the way to 11...now it's time for a supervisor, who did not bother to identify herself as a supervisor, just that she was help me. 12. Still going...I asked repeatedly about the artwork and the procedure, and she assured me that if there were issues they would contact me before the proceeded, however, that doesn't really address my concerns over the statement that having to address artwork issues my result in extra charges. 13. Finally, the rep assured me that they would contact me, and that they would process my artwork in 3 DAYS...3 DAYS!!!!! Really!?!??!?!? What happened to the "within 1 hour"? So, I spent the 15 minutes to write this review NOW, and am praying everything works out, and that I won't be left hanging or charged extra. This experience was a bit of a drag and wasted a LOT of my time with things that should not have been that way.”

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Posted 5 years ago

“Signworld America is prompt, professional and friendly. I appreciate their swift service and dedication to providing quality products. They took great care to package my products so they would not be damaged. Despite their diligence, a few items were damaged. They addressed the issue quickly. I will do business with them again.”

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Posted 5 years ago

“Great price. Awesome delivery and product selection.”

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Posted 5 years ago

“Excellent!”

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Posted 5 years ago

“Signs are excellent. Print quality is top notch, colors are accurate. All for a great price. Will definitely make more purchases in the future.”

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Posted 5 years ago

“Great!”

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Posted 5 years ago

“Easy to clip on extension rod. Good light spread. Great price.”

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Posted 5 years ago

“I always order online which is easy. Orders are out accurately and fast. Called in once about a broken rod a customer had for awhile, they were good about shipping out a new one without any hassle. Great customer service.”

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Posted 5 years ago

“Looks good”

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Posted 5 years ago

“Everyone was very helpful and courteous.”

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Posted 5 years ago

“Had issues with my art files uploading to the site and wasn’t aware that it didn’t go through. The staff informed me that they were still waiting on my art files and helped me get my files to them to get my order in time. Quick responses and extremely helpful. Product looked amazing!”

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Posted 5 years ago

“These were very miss leading. When I called to ask about the product no one had a clue on how well they performed. Come to find out they don't perform well at all in resulting of a loss of on out the banners. Thankfully only one. Very dissatisfied and disappointing that customer service could not give me any information about this product. Lesson learned”

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Posted 5 years ago

“The staff was very accommadating in addressing my concerns. When they were unable to get the items to me in time they held my order and returned my funds.”

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Posted 5 years ago

“I've been using Signworld for over a year now. I work for a small church and Signworld has been fast, flexible and accommodating. They are my go-to for all of our x-banner needs!”

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Posted 5 years ago

“Very happy with the product plus the video to assemble it. I bought it as Birthday gift to my Husband and he loves it.”

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Posted 5 years ago

“Order was processed quickly and accurately.”

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Posted 5 years ago

“Great, quick and affordable. Warranty was used with no issues. Will be a repeat customer.”

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Posted 5 years ago

“fast, geat”

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Posted 5 years ago

Signworld America, Inc is rated 4.6 based on 1,136 reviews