Signworld America, Inc Reviews

4.6 Rating 1,051 Reviews
90 %
of reviewers recommend Signworld America, Inc
4.6
Based on 1,051 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Signworld America, Inc Reviews

About Signworld America, Inc:

Display-Wholesale.com is the online consumer-direct division of Signworld America, Inc., which has over 50 years of experience in manufacturing and supplying display and signage solutions. We offer a huge variety of display products and printing services ranging from signs, flags, banner stands, easels and chalkboards, to LED modules and turnkey solutions for event exhibitors that include tents, backgrounds, literature racks, table throws and much more.

Visit Website

Phone:

8449007446

Location:

12023, Arrow Route
Rancho Cucamonga
91739

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I ordered from your company because your pricing was better than your competitors. While talking to the gal on the phone, I informed her that I was wanting to use the display in a Horizontal format instead of a verticle one and she advised against it. She said that it wouldn't work that way. You almost lost a sale at that point. Looking at the configuration of how the lights would hang from the framework, the lights can work and hook up properly in either configuration. The biggest issue is that the side skirts will now be too long if using the rack horizontally but by simply folding the remainder of the side skirts and placing them on the top, problem solved. The only other issue is that the adjustable feet is how on the side of the light so I just simply unscrewed the feet and am not using them. No big deal. So what your sales person should let the customers know is that the light stands are designed to be used in a verticle position like shown on the website but they can be used in a horizontal position with some slight modifications. And if your company also made the blackout skirts in the sizes to be used in the verticle TOPS AND BOTTOMS so that way a customer like myself can set up his light in the way that he wants, it could be a nice upsale for you. I also run a business and the feedback from my customers is very important to me to make future improvements. With that being said I am very happy with the sign.
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Posted 8 months ago
I ordered a roll of banner material. Halfway through the roll I found a big dent and creasing as if it had been set on top of something for a while. I’m very disappointed.
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Posted 1 year ago
The item (a literature rack) is fine. No assembly instructions came with it, so I watched a video on your website, and it was missing steps. I was able to figure it out no problem, but still - what's the point of instructions that are incomplete? I thought the shipping charges were exorbitant given the size and weight of the item - $30 to ship something via ground that weighs about 5 pounds? That doesn't compute.
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Posted 1 year ago
This was my first order from your company. I was pleased with the service and turnaround time. However, I was not pleased with the plastic caps on each end being taped on with what appears to be "Scotch" tape. Does not look very professional for the cost of the items. Also on the 57" banner, there were lines across the top in two places where it was either scratched or rolled wet. I am sorry to complain about this but, I was not the only one that noticed both things, my customer said something immediately.
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Posted 1 year ago
Hi Chan, The Scotch tape is for transportation purposes, so they don't fall off/ get lost easily inside the box. They are meant to be removed during unboxing. We can also send you replacement print for scratches. Please send us more details via email and we will take care of you. Robert
Posted 1 year ago
I bought a roll of vinyl and overlaminate. The price was good, the shipping was fast and the vinyl is usable. However, The quality is noticable lower than the name brands. It is difficult to peel, and the backing paper is very thin on the overlaminate.
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Posted 1 year ago
Service was fine. Just took too long to ship from time of order.
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Posted 1 year ago
I received 2 boxes. One box was ripped open. You did a great job of packing the holders individually, as I could see into the box, so I accepted the package. One of the 4 tier holders was broke. I attempted to glue it. But it didn’t hold. I suggested using stronger boxes. Otherwise, all the rest were great and I’m very happy with the products
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Posted 2 years ago
Your prices were good, however your shipping was outrageous... We ship from CT to PA all the time we appreciate our customers business and do not up charge shipping.
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Posted 2 years ago
Over priced. I ordered the foamcore for building a set for a high school play. I paid $600+ for that. I'd be lucky if I even made that much in tickets sales. Forget revenue.
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Posted 2 years ago
One of my banners came in upside down and our trade show in next Tuesday.
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Posted 2 years ago
Decent. Good price. Lamination had bubbles of missing adhesive
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Posted 2 years ago
Your shipping prices are way to high.
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Posted 2 years ago
HAD THE DESIGN TEAM FINE TUNE MY SIGN. I LOVED IT, BUT WHEN I GOT TO CHECKOUT THE SHIPPING WAS 1.5 TIMES THE COST OF MY SIGN...JUST CAN NOT DO IT. ($220 sign and $300+ shipping because of length)
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Posted 3 years ago
Pricing is great the vinyl is shrinking and rolling up on the edges after print mimaki cjv 150-130 can send pics
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Posted 3 years ago
The shaft that the flag pole mounted on was a little over sized. It supposedly the same size as my old one but the flag pole would not slide on. I had to grind the post down before I could use it.
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Posted 3 years ago
Nice hardware but where are the instructions.
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Posted 3 years ago
The product I ordered was sold out. I was contacted immediately by customer service and they quickly refunded the order. I didn't receive items from the order.
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Posted 3 years ago
Your product is great. However, if I hadn't needed this item so urgently, I would have cancelled my order. I was shocked and dismayed at the shipping/handling charge.
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Posted 4 years ago
The banner frame is fine, but it didn't come with printed instructions. Had to get them online, and they still weren't very clear. Figured it out, but might have ordered a different model if the instructions had been more clear.
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Posted 4 years ago
The order was short and we had to take pictures of the box, the label and the items in the box for their mix up.
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Posted 4 years ago
Signworld America, Inc is rated 4.6 based on 1,051 reviews