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Signworld America, Inc Reviews

4.6 Rating 1,051 Reviews

90 %

of reviewers recommend Signworld America, Inc

Company Reviews

Product Reviews

4.6

Based on 1,051 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Signworld America, Inc:

Display-Wholesale.com is the online consumer-direct division of Signworld America, Inc., which has over 50 years of experience in manufacturing and supplying display and signage solutions. We offer a huge variety of display products and printing services ranging from signs, flags, banner stands, easels and chalkboards, to LED modules and turnkey solutions for event exhibitors that include tents, backgrounds, literature racks, table throws and much more.

Visit Website

Phone:

8449007446

Location:

12023, Arrow Route
Rancho Cucamonga
91739

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Signworld America, Inc 5 star review on 14th October 2021

Signworld America, Inc 5 star review on 14th September 2021

Signworld America, Inc 5 star review on 6th June 2021

David Williamson

Signworld America, Inc 5 star review on 20th May 2021

Coneshia Jackson

Signworld America, Inc 5 star review on 29th October 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the signworld laminate has really really bad silvering i had to use a laminate from a different brand to get the job done”

Posted 3 months ago

Hi Jeremy, Your order has been refunded in full. We apologize for this particular experience. Regards, Robert

Posted 2 months ago

“Everything started great, but it went downhill from there. There was absolutely zero communication on when my order would be shipped. I called twice and both times I got bad information. I'm still unsure if my item has shipped and I'm left in the dark with no updates.”

Posted 7 months ago

Hi Jennifer, Your order has been shipped today. You will received your tracking number automatically once the package reaches UPS distribution stream. We apologize for the wait as the sign is custom made to your design. We want to make sure it's ready to go before we ship. Robert

Posted 7 months ago

“You get what you pay for. I paid an inexpensive price for two banner stands and they were only $ 15.00 dollars each. Pure junk! I would not recommend doing business with them. It cost me more in shipping fees than both the banner stands. Over $ 36.00 for shipping. That is a ridiculously high amount when you pay more for shipping than the actual products that I ordered:”

Posted 1 year ago

“I was sent white gloss when I ordered clear media… I received my order very quickly but it was not what i ordered”

Posted 1 year ago

Sorry about the mixed up. We have already reached out to you via email.

Posted 1 year ago

“We received banners that were missing parts, rendering them unusable for the conference they were ordered for. To the company's credit, they offered to replace the missing parts. In another circumstance, that might have been helpful, but not in our particular case. I was told we couldn't be issued any sort of refund because of two policies. 1. We had a custom order. This makes perfect sense. 2. They don't issue refunds for missing parts. It is not the fault of the consumer that the parts were missing and I think this policy doesn't serve their clientele. The customer service was responsive and helpful within the confines of their policies, but I'm not likely to order from them again.”

Posted 2 years ago

“Frustrated: Great start. POOR finish. We purchased a booth kit - about $1700 worth of banners, stands, etc. The onboarding and sales process was great! It arrived quick, looked fine, and the first conference went well. At our second conference, one of the pull-up banners came apart when pulling it out of the base to display. Being spring-loaded, it disappeared into the base, so we scrambled to pop open the stand and get the banner up in time for the crowd. This was the 2nd time this banner was ever pulled out of its base! Either it's junk or it was defective. This should've been a no-brainer replacement at no charge. But this is where the circus started. The company was quick to pull out the fine-print on how retrieving the banner from the broken base voided the warranty. "It clearly states..." We had to pay to ship it back to them ($150 and a waste of time) and the most they could muster was to re-attach the damaged canvas and ship it back as-is for a $5 end-cap fee. They did generously offer to sell us a new banner though... Takeaways: If it breaks on use #2, it's junk. Go elsewhere. If a company sells junk, but replaces it, not great but understandable. If a company sells junk and doesn't replace it, find another company. (we are) 2 stars only because the other banners haven't broke yet.”

Posted 2 years ago

“There are no instructions. How to add shelf!”

Posted 2 years ago

“Excellent product, but NO INSTRUCTIONS included and insane shipping costs.”

Posted 2 years ago

“Not a great experience. Placed an order only to receive an email a day later saying my product choice was not one that could be shipped. Though I saw on other products this was an issue my particular order said nothing about shipping being an issue. Not in the website, ordering or at checkout. My order was cancelled.”

Posted 2 years ago

“Our banners looked great and they are incredibly quick on their turnaround and delivery. The prices are reasonable as well. But we've had the banners out for only a few months in a very mild Los Angeles winter and all of them are already fraying at the corners.”

Posted 3 years ago

“The most out of date process and website I've ever used. We must use this brand for the university I work for. You literally have to order things multiple times, email artwork, and it's a very confusing process. That being said, I got what I ordered on time and it was the quality I was expecting.”

Posted 3 years ago

“We have purchased 5 retractable banners. The banners are great once up in action,, except one has been horrible. The banner keeps getting lost down in the track. Here is where I give this company a poor rating . They said it is still under warranty so they will fix for free BUT... they want ME to pay the 50$ to ship their defective product back to them. The end clips fall off constantly see picture. We put finally gorilla glued them on. The top clips fall off constantly too, and if you lose that part you can't use the banner. You will have to buy new parts for $5 plus shipping from the company. We have finally put tons of caulk globbed on to the little end caps to keep the banner from getting sucked down into the track”

Posted 3 years ago

“We use Signworld because the quality of the products are decent and the prices are fair. We've had nothing but headaches with everything else including several missing orders and orders outright shipped to the wrong address.”

Posted 3 years ago

“I ordered the sign over a week ago and have not received it therefore my only review is that I paid for it and have not received anything.”

Posted 3 years ago

“Loved the look when I received it. But then.... I used chalk on it and when Ai erase , you can still see what I wrote in the light. Frustrated.”

Posted 3 years ago

“instruction not included to install with package. Still in box so how is this type of cable shelf done.”

Posted 4 years ago

“Walked into the California office and my wife and I felt like we were in the morgue. Ridiculously Quiet, no employee talking to each another or Us. No Receptionist. Rang bell for service and people sitting in cubicles just looked at us, finally a young lady tried to help us but had no idea what I wanted until I pull the item up on my phone from their own website. I'm guessing this company get no walk in customers.”

Posted 4 years ago

“Can't rate it because I haven't received it. Limited contact. Problem with file size!!!”

Posted 4 years ago

“These were very miss leading. When I called to ask about the product no one had a clue on how well they performed. Come to find out they don't perform well at all in resulting of a loss of on out the banners. Thankfully only one. Very dissatisfied and disappointing that customer service could not give me any information about this product. Lesson learned”

Posted 4 years ago

“The address on the order was correct but no one called to confirm and the order was cancelled”

Posted 5 years ago

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Signworld America, Inc is rated 4.6 based on 1,051 reviews