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DIY Reviews

3.9 Rating 71 Reviews
73 %
of reviewers recommend DIY

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“Bahut hi bekar product hai Air freshener ki khusbu hi nhi hai maine isse pahlay bhi bahut sari cheez purchase ki hu sab acha tha. Unique tha but is baar nhi acha tha”
DIY 1 star review on 22nd September 2026
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Posted 1 week ago
“Satisfied with purchase”
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Posted 1 month ago
“Variety Products availability in most branches throughout the Nation, good customer service and friendly staff especially the Chai Leng Park branch. Kudos and keep up the good work! 👍👍”
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Posted 2 months ago
“Soo basically I was at DIY today in ujjain cosmos mall I bought 3 notebooks and the total was 160 but the staff (the one who does the billing) told me that they don’t have change (I handed them 500 rupees note) she was constantly trying to get me to buy more stuff forcing me to buy cups and get a bag even when I was denying again and again then I had to buy an extra brush just to get the stuff that I actually wanted she also talked rudely she was very arrogant and argued with my cousin and said “you should come with change if you are going out for shopping “ this was my first ever worst experience I req u to take this into consideration and get her fired and pls take employees who are polite and respectful , such employees harm brand reputation. Thank you”
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Posted 2 months ago
“But whose idea was it to have the same music on repeat in the Shop? It's disrespectful to the mental health of employees, above all!”
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Posted 4 months ago
“I had a really upsetting experience at DIY, Rcity Mall at Ghatkopar. My friends and I were just shopping when a staff member abruptly stopped us, physically searched us, and accused us of theft based on an earring we had from home. It felt like we were being blamed because of the store's past issues, rather than the security being properly handled. They really need to improve their security protocols instead of unfairly targeting customers.”
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Posted 6 months ago
“The CONQUAERO.CO team responded quickly once I contacted them, which impressed me. There was no long wait or unclear answers because their customer service representatives were prompt in their responses and actually listened to my issues. They showed genuine concern in understanding my situation by waiting patiently while I explained the issue in detail before responding.”
DIY 1 star review on 20th February 2026
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Posted 7 months ago
“The product is beautiful”
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Posted 7 months ago
“Working with CONQUAERO.CO was a game-changer. After weeks of enduring useless platform support, I felt totally helpless. CONQUAERO.CO listened, considered my situation, and took action; their frequent updates kept me sane, and they eventually assisted me in resolving the issue. I heartily recommend them.”
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Posted 9 months ago
“Working with CONQUAERO.CO was a game-changer. After weeks of enduring useless platform support, I felt totally helpless. CONQUAERO.CO listened, considered my situation, and took action; their frequent updates kept me sane, and they eventually assisted me in resolving the issue. I heartily recommend them.”
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Posted 9 months ago
“Working with CONQUAERO.CO was a game-changer. After weeks of enduring useless platform support, I felt totally helpless. CONQUAERO.CO listened, considered my situation, and took action; their frequent updates kept me sane, and they eventually assisted me in resolving the issue. I heartily recommend them.”
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Posted 10 months ago
“You offer free shipping on your website but then we ended up getting charged $101 from a third party. We then called in and no one knows anything about it. You should let people know this up front and remove it from your website and order receipt.”
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Posted 2 years ago
“Worst consumer durable products!!!!! Have purchased one wiper which broke in 1st use and DIY staff was not supportive.Started yelling badly. It happened in Kamla nagar store and did not also return the product!!!!”
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Posted 3 years ago
“Juz went to the store @ centrepoint to ask whether the fragrance sachets got stock cuz normally I bought at Toa Payoh but there wasn't stock in for 2 weeks. Check with the old aunty , instead of telling me that store no stock n she ask me to buy it @NTUC n straight o told her if I want to get it @ ntuc I will not waste my time to make a trip there to buy. If your service staff going to tell customer to buy from ntuc , ur shop sooner or later will closed down. Wish u all the best .”
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Posted 3 years ago
“Had a reduction on the price on the puchase I bought”
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Posted 8 years ago
“Items delivered on time and date. Some items were slightly damaged (timber posts) noted by the driver and we received an email the following day with a time and date of for them to be replaced.”
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Posted 8 years ago
“Diy.com another easy to use website when ordering online with choice of delivery options available.”
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Posted 8 years ago
“Very good customer service and quick delivery of goods”
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Posted 8 years ago
“Asked staff where an item was they said they didn't sell it without looking, after a closer look found the item myself”
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Posted 8 years ago
“We left a couple of items at the till and didn't discover it until we got home. The Customer Service over the phone was excellent - thank you Emma - and everything was resolved very quickly so that we could go back and retrieve the forgotten items.”
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Posted 8 years ago
DIY is rated 3.9 based on 71 reviews