Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,970 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I bought two dresses for a 50s party thinking I would send one back. But they were both so lovely i have kept them. Really well made dresses and the material is great. Excellent value all round.”

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Posted 5 months ago

“Great service always fast delivery”

Dolly and Dotty 5 star review on 5th August 2025

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Posted 5 months ago

“I love my dresses! The site was easy to navigate and delivery was timely, the only problem was which dresses to buy there are so many lovely ones!!”

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Posted 5 months ago

“Impressive quality for the price. Excellent service!”

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Posted 5 months ago

“This ordering was simple and delivery was quick! To date I’ve bought 3 dresses”

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Posted 5 months ago

“Absolutely beautiful dresses, high quality fabrics and a perfect fit. I am 5ft 11 and a size 22 and they look stunning. Thank you ladies. Xx”

Dolly and Dotty 5 star review on 2nd August 2025

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Posted 5 months ago

“Cute but used one for my dog he loves bananas and scarfs”

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Posted 5 months ago

“I am in love with dress. Actually decided I am going to wear for daughters wedding.”

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Posted 5 months ago

“I love the brand! Great quality reasonable prices and vivid colors! I just wish they had the option to alter lengths”

Dolly and Dotty 5 star review on 1st August 2025

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Posted 5 months ago

“First time ordering and was impressed with the customer service. I had forgotten a shipping detail that could've delayed the order but the company reached out to reconfirm everything. I expressed my concern of the item not getting delivered at the specified date because of the misinformed detail made on my part and the team were lovely enough to reply straight away with a quick amendment and a next day delivery. I really appreciate the level of care Dolly and Dotty offered me, a customer xx”

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Posted 5 months ago

“Brilliant clothing ,easy to navigate site ,prompt delivery -what more can one say - I have 3 dresses so far and intend to have many more !”

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Posted 5 months ago

“Absolutely stunning dress, love the full skirt can wear with or without a petticoat. Cannot wait to wear for the wedding”

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Posted 5 months ago

“Gorgeous prints and flattering styles! Speedy delivery and no-fuss returns. Very happy and will be buying more in future”

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Posted 5 months ago

“First time trying an off the shoulder dress.Fitted lovely and very flattering.Love the design highly recommend this one .”

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Posted 5 months ago

“Love this company! Easy transactions, fast delivery. The dresses are beautiful. Love all the different fabrics. Customer service are great 👍”

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Posted 5 months ago

“The dress is absolutely beautiful but I got one size too big and I have to get it fixed. I love it but the collar goes up and it doesn't really stay in your shoulders if you move. It's the only thing that I don't like. Also, if you order from outside of the UK mind the customs fees depending on your country. I'm in Spain and I had to pay extra to get it. Nothing to do with the store, of course, but something to keep in mind. They were very nice when I wrote asking about the delivery tracking and answered very fast. The dress is of good quality and thick and nice. I love it!”

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Posted 5 months ago

“Fabulous!! Fantastic company with super fast informative service.”

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Posted 5 months ago

“Superb company. Pleasure to work with.”

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Posted 5 months ago

“Outstanding customer service. Even sent out another dress to try free of charge as I had made an error when ordering. Returns process was easy and hassle free for the ones which did not fit. Beautiful dress and true to size.”

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Posted 5 months ago

“Amazing dress and fabulous customer service thank you”

Dolly and Dotty 5 star review on 19th July 2025

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Posted 5 months ago

Dolly and Dotty is rated 4.8 based on 1,970 reviews