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Dolly and Dotty Reviews

4.8 Rating 947 Reviews

95 %

of reviewers recommend Dolly and Dotty

Company Reviews

Product Reviews

4.8

Based on 947 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Dolly and Dotty 5 star review on 14th April 2024

Dolly and Dotty 5 star review on 8th April 2024

Dolly and Dotty 5 star review on 8th April 2024

Dolly and Dotty 5 star review on 13th March 2024

Dolly and Dotty 5 star review on 13th March 2024

Dolly and Dotty 5 star review on 4th March 2024

Dolly and Dotty 5 star review on 26th February 2024

64

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Darlene polka dot retro swing dress absolutely beautiful can’t wait to wear it ! Fast delivery I ordered two for size, the only downside is you have to pay for returns however I get that Dolly and Dotty are an independent so didn’t really mind ! Refunds take a long time even with next day returns Would I buy from Dolly and Dotty again ? Yes definitely”

Posted 1 month ago

“Absolutely beautiful dress I carnt wait to wear it for my wedding it's such good quality it's just stunning. I did have to send it back for a replacement due to size and contacted customer service they where fantastic best customer service iv had emails where replayed to in minutes and a replacement was sent that same day lovely company to deal with and would highly recommend thankyou dolly and dotty my wedding is in June 2024 and I will post pictures of my stunning dress thanks again for your help and great service”

Posted 2 months ago

“Living in the tropics in Australia, I much prefer natural fibres over polyester, and the quality of the cotton dresses I buy from Dolly and Dotty is superior to all others. The clothing is well-made; the styles are fabulous, the stitching is superb and the size, as always, is a true fit. I'm disappointed that gathered swing dresses are now being made with box pleats. They look more severe and they do NOT work with full-circle skirts at all. I'd like to see more of the styles and prints in cotton, especially Scarlette and Amanda. I miss out on those because they're polyester. Having said that, I am often stopped in the street by people admiring my dresses, and I have no hesitation in recommending Dolly and Dotty. They rock! 😊”

Posted 5 months ago

“Oh, I absolutely love your dresses, they always make me happy :)”

Posted 5 months ago

“The new Billie dresses are amazing! Gorgeous prints, and the patterns are lovely. I used to think dolly and dotty was a bit basic in the past, but these dresses now are gorgeous. I just got the peacock and the panda dresses, the detail is much better than another online company p____. Although it's polyester, they feel much more breathable and less plastic. I also have one of their cotton dresses, and that feels premium. I even wore it for a family photoshoot and it made me feel amazing. Oh and my 8yr old loves the kids dresses, perfect for feeling "grown up" and yet being able to twirl and prance around like a princess.”

Posted 5 months ago

“Couldn't speak more highly of the customer service. I had an issue with delivery and was sent a replacement within 24 hours. They were polite and kind and so so helpful.”

Posted 5 months ago

“Ordered tartan dress for my friend who's going to a ceilidh. She's over the moon with it - fits perfect and looks amazing.”

Posted 5 months ago

“Elegant timeless dress”

Posted 5 months ago

“Beautiful dresses and fits well”

Posted 5 months ago

“Really pleased with my dress. It fits perfect. I can't wait to show it off at my 70th birthday meal with the family.”

Posted 5 months ago

“Absolutely beautiful dress,I'm normally a 22/24 so ordered a 24 as I didn't know if the material was a bit giving and needed it for the following weekend ! I had to take it in at the waist so a size 22 would have been fine! Other than that lovely quality,very pretty fast shipping so will definitely order again! 👍”

Dolly and Dotty 5 star review on 3rd October 2023

Posted 6 months ago

“I'm so happy with my purchase! The website is easy to use and delivery was fast, can't wait to wear my new dress”

Posted 6 months ago

“Excellent service, superb quality and amazing prices”

Posted 6 months ago

“I love highland cows, so when a friend, who buys from here told me about this dress, I was so excited! I ordered the dress & when it arrived, I was so pleased, the fabric is gorgeous & soft, with a lovely soft stretch. It’s so cute!! I’m a size 24 & very busty, the fit was so nice”

Posted 8 months ago

“As a plus size person it's incredibly difficult to find vintage pieces that fit me but Dolly&Dotty make pieces that are just what I'm looking for and in realistic sizes!”

Posted 9 months ago

“I have just bought 3 dresses from you in the last few weeks and love all of them and get complimented on them all. I am 62 so they aren't just for younger girls.”

Posted 9 months ago

“Love this company. I’ve bought many dresses from them. Love them all. The last dress Janice I pre ordered and I wasn’t disappointed. It is beautiful. Highly recommend this company.”

Posted 10 months ago

“The dress is lovely, it's big in size, so I'd go one size down, but I can't speak for all their dresses, but this one was big anyway. Quick customer service, but very slow when it comes to refund. It was a while back that I sent the first dress back as it was too big, and 2 weeks later I still haven't heard anything about the refund. Hence the 3 stars and not 5.”

Posted 10 months ago

Hello Maria, Good news! We've received your return package and wanted to let you know that we're already processing your refund of £50.00. We apologize for the delay in processing it, as we're currently short-staffed. Your patience is greatly appreciated. Rest assured, we're working diligently to expedite the refund and get it to you as quickly as possible. You can expect to see the refund in your account within the next few business days. We sincerely apologize for any inconvenience caused and thank you for your understanding. If you have any questions or concerns, please reach out to our friendly customer support team. We're here to assist you in any way we can. Thank you for your continued support. Sincerely, Your Dolly&Dotty Team

Posted 10 months ago

“Great designs”

Dolly and Dotty 5 star review on 24th May 2023

Posted 11 months ago

“Fabulous dress, great quality and service.”

Dolly and Dotty 5 star review on 16th May 2023

Posted 11 months ago

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Dolly and Dotty is rated 4.8 based on 947 reviews