Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,970 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Your clothes are of beautiful quality and fabrication. And so unusual. I returned one item out of four and that went well. Thank you”

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Posted 9 months ago

“I absolutely adore the clothes on here, such nice quality and an array of patterns and designs to choose from. As if that’s not enough, the customer service is lovely and incredibly helpful. I couldn’t recommend them enough and am already looking forward to my next order!”

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Posted 9 months ago

“I have tried my dress on fits beautifully and the material is very good. The dress I bought is actually my wedding dress for August this I can't wait to wear it.”

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Posted 9 months ago

“Excellent choice of clothing and accessories, very easy to order from and very reasonable prices, fast delivery and good communications , excellent service all round.”

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Posted 9 months ago

“Quick service and well packaged item arrived as expected.”

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Posted 9 months ago

“Excellent service and great quality”

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Posted 10 months ago

“Dressed are always perfect. The materials used are of good quality. Sizes are great, Delivery is excellent thank you Dolly and Dotty. Value for money. Cannot fault them at all.”

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Posted 10 months ago

“Beautiful and fun dresses, I’ve had so many compliments. The dresses make me feel so happy!”

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Posted 10 months ago

“Excellent fit, lovely pattern: ideal for my son's coming wedding - full skirt will be ideal for dancing!”

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Posted 10 months ago

“Love the dress.great price .fast delivery.only problem was in the shipping .I was charged an extra 50.00 dollars.”

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Posted 10 months ago

“Gorgeous jump suit. Very flattering.”

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Posted 10 months ago

“Ordered on the Sunday arrived on the Monday very impressed with the service. Would highly recommend Dolly & Dotty .”

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Posted 10 months ago

“I recently purchased three dresses from Dolly and Dotty, and I couldn’t be happier with both the quality of the dresses and the outstanding customer service. The dresses are beautifully made, with lovely fabrics and a great fit. We did encounter a few issues with sizing, but the team handled everything brilliantly. Their customer service was exceptional—quick, kind, and incredibly considerate in all their emails. They made the exchange process seamless and stress-free, ensuring we got the right sizes without any hassle. A truly wonderful shopping experience—I wouldn’t hesitate to buy from them again!”

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Posted 10 months ago

“Good qualiti and very beatiful dresses. I am very happy!!”

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Posted 10 months ago

“Arrived quickly and is true to size and good quality. Looking forward to wearing it at Vintage Nostalgia in May”

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Posted 10 months ago

“Really lovely Dresses and Petticoats. Delivery is very quick. Ordering really easy too.”

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Posted 10 months ago

“Brilliant service- item arrived quickly and as described.”

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Posted 10 months ago

“This dress was just what I needed for our ukulele band gigs. It fits well and looks elegant. I have received several compliments on it.”

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Posted 10 months ago

“Brilliant 🤩 from start to finish everything was great ordering,😊 service, postage time and the quality of the dresses 👗 were excellent 👍 all ready for the big party 🎉 now!! Definitely 💯 recommend!!”

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Posted 10 months ago

“Lovely dress and fits perfectly!”

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Posted 10 months ago

Dolly and Dotty is rated 4.8 based on 1,970 reviews