Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,970 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

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English

“Perfect fit. Very good quality. Arrived sooner than I expected which was great. Love the two dresses and I will be buying more. Thanks to all, great job.”

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Posted 5 months ago

“Great website. Beautiful dresses great quality. Very easy ordering fast delivery. Very easy to contact and fast responce. Would highly recommend this shopping experience.”

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Posted 5 months ago

“I love this dress! It's well-made and the fabric is a bit heavy, which makes for great twirling! I also thought I would have to wait a long time for this since it was shipping overseas, but the shipping was actually super fast and I think I got it in less than 2 weeks. I'm so pleased to have had a great experience because I love so many of this brand's designs and I will definitely be back for more. (Next time I'll remember my UK size is actually a 14 and not a 16!)”

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Posted 5 months ago

“The dresses are both good quality and good value. Always a wonderful variety of prints to choose from so you can be as formal or as fun as you feel.”

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Posted 5 months ago

“Excellent quality and simple online ordering”

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Posted 5 months ago

“Just wow,, the quality and fit of these dresses is nothing short of amazing- I will be ordering more! It's worth investing in a tape measure to check your measurements (glad I did). A speedy delivery too. I did return one dress (only due to not suiting me) - A speedy process, no hassle. Thank you Dolly & Dotty for a fabulous experience xx”

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Posted 5 months ago

“The dresses were both good quality & very pretty”

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Posted 5 months ago

“Very good company and amazing dresses”

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Posted 5 months ago

“Quirky, cool and flattering dress which fits a snip! Wore it to my Yr11s' prom with some silver Converse. What a lovely outlet to find! Thank you 👌🏻❤️💪”

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Posted 5 months ago

“lovely style / shape dress….. and pattern just what i wanted. not keen on material as very heavy …… so not the light summer weight to go with the style ……. very expensive dress for what it is ……. even if any discounts applied”

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Posted 5 months ago

Dear Lynne, Thank you so much for your feedback. We’re delighted to hear you loved the style, shape, and pattern of the dress, though we’re sorry to learn that the fabric wasn’t quite what you were hoping for. Some of our designs are made with a heavier material to help hold their vintage shape, but we completely understand that a lighter summer-weight fabric might have suited you better. We truly appreciate your comments — they’re very helpful to our design team as we continue to review fabrics and pricing to ensure our dresses offer great value and comfort. Yours sincerely, Team Dolly & Dotty

Posted 2 months ago

“The best dresses on the market in my opinion Delivery was super fast Quality is amazing”

Dolly and Dotty 5 star review on 14th July 2025

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Posted 6 months ago

“Suorised how heavy dress was lol,no ironing to do either.got a full underskirt to give it a bit of fullness,it looked good,and it's about a year since wore a dress,but this dress was comfy ,perfect length ,love it ,thankyou”

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Posted 6 months ago

“Excellent helpful customer service and fast delivery.”

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Posted 6 months ago

“Very cool dress true to size many compliments”

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Posted 6 months ago

“This company is incredible! Such fast service and their customer service is excellent! The quality of their clothing is so good. I was worried about the sizing because my proportions are not standard, but the fabric and the way they've sewn the dresses is very accommodating and flattering. This is my go-to store for dresses, I highly recommend!”

Dolly and Dotty 5 star review on 12th July 2025

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Posted 6 months ago

“Was rather disappointed in this dress so had to return it ☹️ I have purchased several dresses in the past from Dolly and Dotty and have been delighted with them but this was far too small so not true to size as all the other dresses purchased fitted perfectly”

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Posted 6 months ago

Hello Margaret, We’re so sorry to hear that this dress didn’t fit as expected. We truly appreciate your continued support and are delighted to know you’ve loved your previous purchases from us. Our sizing can occasionally vary slightly between styles and fabrics, and we completely understand how disappointing it can be when something doesn’t fit quite right. Thank you for taking the time to share your feedback — it really helps us improve. We do hope your next Dolly and Dotty dress will be a perfect fit once again. Yours sincerely, Team Dolly & Dotty

Posted 2 months ago

“I bought a lovely summer dress and petticoat. Delighted with both! Thank you.”

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Posted 6 months ago

“I love their dresses, always well-made and great looking!”

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Posted 6 months ago

“Great company, beautiful clothes.”

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Posted 6 months ago

“Love Dolly and Dotty clothes and accessories gorgeous patterns and styles I am hooked on them and tell all my friernds from ordering to delivering its smooth and a pleasure !”

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Posted 6 months ago

Dolly and Dotty is rated 4.8 based on 1,970 reviews