Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,970 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It was really easy to order and my dress arrived 2 days later. I love my dress,it is even better than I hoped it would be ????”

Helpful Report

Posted 3 years ago

“Gorgeous dress. Lovely fit. Comfy material and swing. Speedy and green delivery. Recommend highly as with previous purchases!”

Helpful Report

Posted 3 years ago

“Absolutely brilliant! Quirky good quality and really quick,sizes are good and the clothes wash well any time I need an occasion outfit thus is wear I look”

Helpful Report

Posted 3 years ago

“Love my dresses, only had an issue with sizing on one (bought 3) -Maria was fantastic in sorting a replacement. Have literally been stopped in the street by someone wanting to compliment me. Would highly recommend and will definitely buy from them again. Very happy customer ??”

Helpful Report

Posted 3 years ago

“Ultra speedy delivery of two beautiful dresses that were true to size”

Helpful Report

Posted 3 years ago

“I haven’t received my order yet, but I live outside the UK so then it takes longer. But shipping was very fast. In the future it would be great if the costs that I have to pay to import the package into the Netherlands also be mentioned when ordering.”

Helpful Report

Posted 3 years ago

“Absolut amazing dresses. I'm sure to buy again. Only small downside - Swedish post office demanded import tax. Means the overall costs was a little higher but still a steal for that good quality and service.”

Helpful Report

Posted 3 years ago

“International customer here. I love Dolly & Dotty dresses. I own a large number. It’s great they cater to women from small to plus sizes. The material print is fabulous. Not sure what my fav is- strawberries/ floral or cats or cup cakes. Sadly I can’t wear the off the shoulder designs but the dress design called “annie” seems to be my fav design. Shipping costs £15 So i tend to buy a few dresses at once. I’ve had great customer service when I’ve contacted them too. I’m a regular customer and see this continuing.”

Helpful Report

Posted 3 years ago

“I am soooo happy with my new dress ?? it's beautiful ?? it is true to size, was delivered super quick & the customer service I received was incredible! Thank you so much!”

Helpful Report

Posted 3 years ago

“The dress is exactly what I expected. It is well made and fits well. I would have liked some tabs to help hang it as the scooped neck makes it too wide for hangers but that is my only difficulty with it. I am wearing it to a secret cinema and I can't wait. Thank you.”

Helpful Report

Posted 3 years ago

“Lovely dress much better in reality than the pictures, I bought a 1950s style Peach / Coral Dress with polka dots, I would go a size up because these fifties dresses do come up small, I bought the size up from my normal size and it fitted beautifully.”

Helpful Report

Posted 3 years ago

“Two lovely boat neck dresses, I just wish you had the same style with a regular neckline so my bra straps didn't show. Arrived a couple of days after ordering. Brilliant.”

Helpful Report

Posted 3 years ago

“Absolutely stunning dress, looks gorgeous on and fits like a glove. The dress is for a very special occasion and ordered 5 days before said occasion, I asked and paid for express delivery the dress was here within 3 days. Excellent transaction, excellent service.”

Helpful Report

Posted 3 years ago

“Super fast delivery and dress is great! Lovely substantial material but not so heavy you'd feel too warm. The dress arrived uncreased and ready to wear, and the zip is durable and smooth - it doesn't feel like it will stick or catch easily. The colours and print really pop and the dress feels very good value for money.”

Helpful Report

Posted 3 years ago

“Wonderful service. Speedy delivery. Great dress as always.”

Helpful Report

Posted 3 years ago

“Gorgeous " tessa " dress well made so thrilled with the design this is my second order of same but dress in a different colour this time . Quick delivery and efficient emails updating me when order sent etc.”

Helpful Report

Posted 3 years ago

“Delivery was next day as promised. My dress was beautiful and very well made. A perfect fit on a plus size girl. I was very impressed as a first time shopper”

Helpful Report

Posted 3 years ago

“Excellent service, prompt delivery, able to see exactly where my goods were. Love these dresses although the one I bought previously was slightly smaller than this one. Same style.”

Helpful Report

Posted 3 years ago

“Love the dress!! Excellent fit, quality is amazing! Thank you as I find it so hard to find dresses to fit my 5ft 2 frame, it's so flattering. Love it! Delivery was quick, too. I'll definitely be buying from Dolly and Dotty again. ?”

Helpful Report

Posted 3 years ago

“Dress came very quickly, just as described, very happy with it”

Helpful Report

Posted 3 years ago

Dolly and Dotty is rated 4.8 based on 1,970 reviews