Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,972 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I ordered four dresses and was really happy with the quality and the fit. There are just two downsides: the flared skirt on one of the dresses isn’t cut properly, so it’s shorter on the sides than the front and back. I’ll need to have it fixed by a local tailor. The other three are perfect though. I also wish Dolly & Dotty would offer international shipping through regular mail instead of DHL. I always end up paying high customs fees with DHL, which I don’t get when orders arrive by post. It’s a shame because it stops me from ordering more often.”

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Posted 1 year ago

“Dear dolly and dotty I have about 9 of your dresses mainly Darlene as I love Full circle skirts on a dress and I have the petticoats and shoes and bags if I can get a close match as well but I would love a navy blue and black dots in the Darlene style please could you consider making one it would be awesome thank you so much for making my life so much prettier I wear your dresses daily please consider it.”

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Posted 1 year ago

“What attracts me to Dolly and Dotty is the use of creative patterns . I’m not interested in plain colours, I like the statement pieces and these are what Dotty and Dolly’s dresses are. I love the at the dresses feel heavy like they r made from good quality fabric, the patterns are different, there are pockets!!! And they say it my body shape.”

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Posted 1 year ago

“Quick and excellent delivery. Very good fit and quality clothing. Fast response time for any questions and returns process very prompt. I look forward to ordering again in the future.”

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Posted 1 year ago

“I found Dolly & Dotty online approx 4 years ago and I have a full wardrobe full of dresses in various designs. Gorgeous dresses and fantastic customer service. I even wore one of the dresses on my wedding day during COVID which I still have and have the same dress in two other colours also.”

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Posted 1 year ago

“Quick service, I placed my order and only 10 days later it was as on my door step in New Zealand!”

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Posted 1 year ago

“Beautiful another great dress I'm addicted to your dresses they are wonderful made me feel so good thank you”

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Posted 1 year ago

“I friggin LOVE Dolly and Dotty! My absolute Go-to-botique for everyday-attire as well as glamorous dresses for glamorous occasions.”

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Posted 1 year ago

“Lovely dress. Can wear with vest top or thin long sleeved dress. Dress with coloured tights or boots. Flattering fit. Well made. Fun fabric to wear.”

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Posted 1 year ago

“Very happy with my quirky biscuit dress. It is a good fit soft and comfortable . People find it fun . It is a little bit unusual. Lovely colour too.”

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Posted 1 year ago

“Absolutely fantastic service! The delivery was so fast, I left it last minute to find a dress for a family wedding but Dolly and Dotty to the rescue! For the price I expected lower quality but when the dress I ordered arrive I was over the moon with it it is beautifully made with lovely quality fabric. Everyone should have at least one of your dresses!”

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Posted 1 year ago

“As a plus size person who struggles to find good quality clothing (with pockets!) in my size at a price I can afford, Dolly and Dotty fills a space in my wardrobe that I had despaired of ever filling!”

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Posted 1 year ago

“The dress i purchased is fantastic quality. I am a size 8 but it is a little tight around the middle, but hey i will just lose a couple of pounds. 😁ps it looks great on x”

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Posted 1 year ago

“Beautiful dresses, look bright cheery, appealing, prices are reasonable. Nice place to buy from.”

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Posted 1 year ago

“Speedy delivery and good quality items.”

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Posted 1 year ago

“Website easy to use and really fast delivery”

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Posted 1 year ago

“First time ordering from Dolly and Dotty and so pleased with the purchase. Messed up the ordering process through the shop app. Wanted next day delivery but it went through as standard. I would have missed the event I wanted it for so went on chat hoping to pay to change delivery but the staff were so so helpful and expedited the delivery as a gesture of goodwill. I received it in time for my daughter’s christening.”

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Posted 1 year ago

“Always had amazing customer service”

Dolly and Dotty 5 star review on 9th October 2024

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Posted 1 year ago

“I want to say this company are so nice and helpful after the post office lost my parcel and they helped me out by sending me the parcel out so quickly again and always keeping me informed with everything .im so happy with the dress I choose my daughters say they show my curves off lovely and it's a beautiful dress im so going recommend dolly and dotty to my friends and thank you again x x”

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Posted 1 year ago

“Excellent quality. Quickly dispatched and excellent value for money.”

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Posted 1 year ago

Dolly and Dotty is rated 4.8 based on 1,972 reviews