Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,970 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

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English

“Ordered this dress for Goodwood Revival, a little apprehensive as to whether it would arrive in time. Not a problem this arrived very promptly and was well packed. The dress fits well with a little room, as the material is stretchy maybe a 12 would have been ok, but I really like being comfy! Lovely dress and can't wait to wear this.”

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Posted 3 years ago

“Got this for my manager and she loved it! Just needed to size up though and the bust part is a bit tight. Im normally a 12 and 14 was perfect fit for me. My manager is normally a 14 and hers was 14.”

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Posted 3 years ago

“Amazing level of service and really please with my dresses. Ordered via the website on Thursday and dresses arrived on Friday. Everything was just brilliant, I can not fault the attention to detail every step of the way. So many companies could learn so much from you guys about what excellent customer service looks like - thank you for being so brilliant at what you do. Highly recommended company - it's a big thumbs up from me :)”

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Posted 3 years ago

“I love D&D dresses, The quality and make is very high (with the exception of he hook and eye fasteners - I don't think the makers understand where they go or how they work!) I will continue to buy, especially the spectacular whacky prints.”

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Posted 3 years ago

“I had a very good experience of ordering from Dotty and Dolly. The website is easy to use and has a wide range of gorgeous outfits. I ordered a sale item at an excellent price! The communication from Dotty and Dolly was great throughout, with updates at each stage. The dress itself is absolutely stunning - the colours are very true to the photos on the website and the fabric is beautiful quality. I have bought the dress to wear to the Goodwood Revival on my birthday - can't wait to wear it!! Thank you very much for great service and an excellent product!”

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Posted 3 years ago

“Service and dress just perfect ?? thank you”

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Posted 3 years ago

“My first experience purchasing items from Dolly & Dotty. Purchased a dress and petticoat which arrived promptly and are absolutely beautiful. Lovely quality, well made and I’m thrilled with them. I would have no hesitation in recommending this company. Keep up the good work.”

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Posted 3 years ago

“The dresses I bought are amazingly beautiful. Look better than they did on the website. The material is great quality and the design are so vivid. Did not realise the dresses had pockets which is a bonus, the style was just right. I am between sizes so it is a little big but still sits well. Fast delivery and very very happy”

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Posted 3 years ago

“Dress is stunning, soft and comfy this is my second Dress,and I will be buying again. Bonus it has pockets. We love pockets. X”

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Posted 3 years ago

“This was a suggested site on my Facebook page and I ordered two different sizes of a lovely swing dress as I was measuring between sizes. Ordering process was really easy, delivery was quick and well done and the dress is amazing. Got a poofy underskirt as well and it sits so well with the dress. Will definitely be ordering again.”

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Posted 3 years ago

“Good quality dresses, and excellent customer service.”

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Posted 3 years ago

“Lovely material , fits like a glove will definitely order again”

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Posted 3 years ago

“Amazing quality clothing! Brought a dress and underskirt petticoat for Goodwood Revival, I couldn't fault the products at all! Perfect for what I needed and also such a variety in sizes. Shipping is quick also!”

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Posted 3 years ago

“Beautiful dress, fits perfectly. Very well made. Arrived quickly. Thank you!”

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Posted 3 years ago

“First class service. Had to order another size and the customer service was quick and helpful. Dress is very good quality”

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Posted 3 years ago

“Customer service are very helpful and respond quickly, orders arrive fast too.”

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Posted 3 years ago

“Great clothes, arrived promptly”

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Posted 3 years ago

“My dresses came today I love them beautiful. I can't wait to wear them thankyou.”

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Posted 3 years ago

“This is my 3rd perchase from dolly and dotty"s. Very efficient. Always a pleasure and never a chore. Thank you x”

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Posted 3 years ago

“Really lovely dress that arrived the next day and was worth every penny. The sizing was good, the packaging was good and my wife was extremely happy.”

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Posted 3 years ago

Dolly and Dotty is rated 4.8 based on 1,970 reviews