Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,972 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I love them x”

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Posted 1 year ago

“Great company, swift delivery, well package and great quality product.”

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Posted 1 year ago

“Love the service,great communication and superb dresses. I recommend this brand and store to every woman,who wants to feel good in any bodyshape and lengt. ❤️❤️❤️will buy so much more 😘”

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Posted 1 year ago

“Very quick delivery Dress is beautiful and comfortable”

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Posted 1 year ago

“Very efficient service”

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Posted 1 year ago

“Really like them. I ordered twice from them and will do again. Huge variety of patterns and nice styles with superb quality. They also dispatch orders superfast. Items that are out of stock, seem to get restocked in a timely fashion.”

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Posted 1 year ago

“Absoluty amazing. their help to get my dress on time was great and contacting them was easy.”

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Posted 1 year ago

“Really helpful customer service team, great top quality products and fast delivery. Would definitely recommend!”

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Posted 1 year ago

“Finally found my favourite store! I love the fit and comfort of these dresses and the prints are just amazing!”

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Posted 1 year ago

“I love this company but the sizing across the board seems rather off. One dress fit perfectly and the other I have returned due to such an upsetting size difference.”

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Posted 1 year ago

Hello Debi, Thank you for sharing your thoughts with us. We're thrilled to hear that you love our company! The sizing differences you experienced may be related to the varying materials used in our dresses—some fabrics, like cotton, have less stretch compared to others, which can affect the fit. We apologize for any frustration this caused and appreciate your feedback. If there's anything we can do to assist you further, please don't hesitate to reach out. Best regards, Dolly and Dotty

Posted 1 year ago

“Customer support is great. They did a manual purchase for me, because I am living in Germany. I am happy with the dress 😍 To Germany the customs were 16€. Nit so much. I am satisfied. ☺️”

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Posted 1 year ago

“Delivery was really quick..the quality of the dress was great and it fit perfect ..will deffinatley order again”

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Posted 1 year ago

“Absolutely stunning collection of dresses. I had to send for a selection of sizes as hadn’t shopped with company before. Scarlette is my favourite design. Can’t wait to wear to a wedding in a few weeks. Amazing value for money and excellent customer service.”

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Posted 1 year ago

“The quality of the dress was stunning, I absolutely fell in love! It was a perfect fit and I’ll definitely be ordering again soon! Very impressed!!”

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Posted 1 year ago

“I ordered from Dolly and Dotty for the first time recently and I was very impressed. I thought I’d ordered next day delivery, but I hadn’t. I emailed to explain this and it was dealt with so quickly and I did receive my package the next day, so fabulous customer service. The quality of the clothes I ordered was also fantastic, really beautiful, well made clothing where quality material is used. Really impressed.”

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Posted 1 year ago

“I absolutely love this company. Not only do they make amazing dresses that fit large busts comfortably but they have the nicest, most helpful customer service. The dresses I've purchased, fit really well, nice quality material and wash really well too. The patterns on some of their dresses are fabulous and fun as well. I wish I had the wardrobe space to buy more of their dresses :)”

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Posted 1 year ago

“Love how feminine the range is & had a beautiful flowed swing dress with petticoat for a wedding & had so many compliments. I went on to buy others for going out socially”

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Posted 1 year ago

“I wanted something different.. I had so much fun wearing this dress… lots of positive comments to.”

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Posted 1 year ago

“Excellent service, very quick delivery to Australia, and a fantastic range of products.”

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Posted 1 year ago

“Excellent!! The service was brilliant from start to finish. I can’t recommend them enough. I’m very happy with the dress.”

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Posted 1 year ago

Dolly and Dotty is rated 4.8 based on 1,972 reviews