Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,970 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always arrive on time and very professional and helpful. I’ll be using Dolly and Dotty again”

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Posted 11 months ago

“Just brilliant, bought the dinosaur jumpsuit for my daughter (in her 40s) and she absolutely loves it”

Dolly and Dotty 5 star review on 1st February 2025

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Posted 11 months ago

“I ordered dress rhat was on sale forvmy staff night out- and im overvtge moon. Its a beautiful dress, well made, lovely material- very happy. Would definitely use Dolly and Dotty again! Thankyou 👍”

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Posted 11 months ago

“Wow, what can I say... I absolutely adore this dress!! I had an issue with the size: it came up too large but the customer service team couldn't have been better! Plus it has pockets!!!”

Dolly and Dotty 5 star review on 31st January 2025

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Posted 11 months ago

“This petticoat was £15 cheaper than another one I was considering and it’s absolutely lovely. It’s a perfect addition to my dress. It arrived really promptly too.”

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Posted 11 months ago

“I'm very happy with my latest (and 4th) Dolly and Dotty purchase. Having it shipped to Australia was expensive and delivery took a long time but even so, I have done it several times and will likely do it again. Why? Well, the quality of the dress is beyond my initial expectation - the fabric and workmanship is robust, the fit is perfect and the overall visuall appeal is delightful. I have had positive comments each time I have been out in my Dolly & Dotty attire.”

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Posted 11 months ago

“Beautiful looks and fits fantastic”

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Posted 11 months ago

“Absolutely perfect 🥰🥰🥰 I got married in this dress!...I wore the fluffy green 💚 petticoat underneath and it was beautiful 😍 Thank you Dotty and Dolly 💜💝❤️‍🔥”

Dolly and Dotty 5 star review on 30th January 2025

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Posted 11 months ago

“Had no problems with my order, it arrived quickly, was very happy.”

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Posted 11 months ago

“i love the dresses from here so much. i find it a bit tricky with the exchange rate and the duty as well”

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Posted 11 months ago

“Fantastic clothing , a lovely company to deal with , customer service 100%”

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Posted 11 months ago

“I have been using Dolly and Dotty for a while and their products, sizing, service and quality are impeccable. I have no hesitation in recommending them.”

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Posted 11 months ago

“Great site. Loads of choice. Fast delivery. Great communication.”

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Posted 11 months ago

“Always very polite, professional and helpful with returns. Any delay and just drop them a message and they action your refund.”

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Posted 11 months ago

“Very nice dress. The petticoat is very comfy and gives an amazing swish and shape to the dress.”

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Posted 11 months ago

“Absolutely gorgeous dress brought for our 15 year old Daughter to wear for her Year 11 prom, Purchased with petticoat. Very prompt delivery. Excellent quality fabric. We personally found the sizes on the smaller side. We originally ordered a size 14 but had to return as it was way too tight on the bust,Our Daughter does have a larger bust but still feel the sizes are smaller than normal. But we reordered a size 18 and it fits perfectly.... and looks stunning on her. Would definitely recommend this company.”

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Posted 11 months ago

“A fantastic dress, I can’t wait to wear it for my wedding day x”

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Posted 11 months ago

“Lovely unique styles and fabrics. Items are sent out in a timely manner, good returns policy with prompt refund.”

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Posted 11 months ago

“A great array of patterns! I bought the dress for my sister and she says the material is good quality and she really likes the pattern”

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Posted 11 months ago

“Gorgeous colour - and the wrap dress is such a good design... Best of all though: it got all the way to New Zealand in just a week - faster than some of my local post! Well done D&D!”

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Posted 11 months ago

Dolly and Dotty is rated 4.8 based on 1,970 reviews