Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,973 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 14th December 2025

202

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I.m realy happy with the New dressés. Good Qualité.”

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Posted 2 years ago

“Very good communication, I knew where my parcel was at all times. It arrived quicker than I thought it would be.”

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Posted 2 years ago

“You all at Dolly&Dotty did very well. It got very complicated to send items to me in Germany and only worked via emails and personal messages. The 👗 is , as I expected it. I own one, already . Big thanks to you all at Doly&Dotty.Ilka”

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Posted 2 years ago

“Excellent customer service. I needed to return one dress as it didn’t fit and I received personal emails throughout the return process. I purchased another dress which fit perfectly and was absolutely beautiful”

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Posted 2 years ago

“Great website and easy to navigate!”

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Posted 2 years ago

“Absolutely love my dress, so flattering. Delivery was so quick too. Can't wait to shop here again.”

Dolly and Dotty 5 star review on 27th August 2023

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Posted 2 years ago

“The clothes are so beautiful and good quality. Only for country outside of UK take car on the rates because is without VAT and for exemple for french people take care on the duty taxes.”

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Posted 2 years ago

“Such lovely quirky patterns, think I need to order more!”

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Posted 2 years ago

“Love the quality and finish of these products. Any issues and returns are sorted really quickly.”

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Posted 2 years ago

“Amazing dresses, excellent quality, highly recommended, just love their styles.”

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Posted 2 years ago

“Fantastic company Dresses are immaculate”

Dolly and Dotty 5 star review on 22nd August 2023

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Posted 2 years ago

“Love these dresses flattering and I get loads of comments when I wear them , nice to wear without a petticoat but even more swishy with one 😊”

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Posted 2 years ago

“Brilliant company. Very easy to order from and great communication all the way through.”

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Posted 2 years ago

“Lovely products, great service”

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Posted 2 years ago

“When I ordered a dress I didn't take into account the weight I'd lost,so I had to return the beautiful dress. Everyone that dealt with me were so helpful. I look forward to ordering another dress very soon. I would definitely recommend Dolly and Dotty”

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Posted 2 years ago

“Nice dress looks good”

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Posted 2 years ago

“I have longed for one of these gorgeous dresses for ages …. It arrived x the material was much more sumptuous than I expected, the colours fabulous and the style just lovely …… sadly my shape is just not right for it ……☹️ sadly I have had to return it ….”

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Posted 2 years ago

“Excellent service. What more can I say.”

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Posted 2 years ago

“I love highland cows, so when a friend, who buys from here told me about this dress, I was so excited! I ordered the dress & when it arrived, I was so pleased, the fabric is gorgeous & soft, with a lovely soft stretch. It’s so cute!! I’m a size 24 & very busty, the fit was so nice”

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Posted 2 years ago

“Fabulous website and brilliant quality and service”

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Posted 2 years ago

Dolly and Dotty is rated 4.8 based on 1,973 reviews