Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,975 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,975 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 14th December 2025

202

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Delivery was next day as promised. My dress was beautiful and very well made. A perfect fit on a plus size girl. I was very impressed as a first time shopper”

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Posted 3 years ago

“Lovely product, so pleased. Good service and delivery notifications excellant”

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Posted 4 years ago

“Beautiful quality dress and heavy material… not flimsy at all. Looking forward to wearing it to our next dance. So pleased this was half price as well!”

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Posted 4 years ago

“Excellent service. The package was tracked and arrived on time. The dress is the stylish cotton creation I'd hoped for and the size 12 fits well. I have no hesitation in recommending this firm.”

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Posted 3 years ago

“I always get excellent service, and orders arrive quickly and fit perfectly.”

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Posted 3 years ago

“Lovely cotton dresses. Beautifully made and (as always) a lovely fit. Thank you Dolly and Dotty.”

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Posted 3 years ago

“Not the first purchase from Dolly and Dotty. A returning customer who can’t fault the quality of the dress styling and fit and it looks beautiful on. The speed of dispatch and the notifications at every stage are excellent.”

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Posted 3 years ago

“Thanks for my quick delivery so pleased with my top and hair band”

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Posted 3 years ago

“Great service. Received my order quickly after ordering. The dress and petticoat are gorgeous and great quality.”

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Posted 2 years ago

“Ordered arrive really quickly. Dress is beautiful”

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Posted 3 years ago

“Amazing as always. Brilliant that you stock sizes for us plus size ladies”

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Posted 3 years ago

“I received my dress yesterday and I love it so much. Its exactly what I was looking for and I will definitely order from you again in the future. Many thanks”

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Posted 3 years ago

“Quick delivery. Professional service. Email updates at every stage of transaction and delivery. Great dress quality.”

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Posted 3 years ago

“Amazing level of service and really please with my dresses. Ordered via the website on Thursday and dresses arrived on Friday. Everything was just brilliant, I can not fault the attention to detail every step of the way. So many companies could learn so much from you guys about what excellent customer service looks like - thank you for being so brilliant at what you do. Highly recommended company - it's a big thumbs up from me :)”

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Posted 3 years ago

“I took a risk and ordered next day delivery as I wanted something for New Year’s Eve, and was struggling in mainstream shops. I opted for the yellow shirt dress and white underskirt, as it was in the sale. I love vintage dresses and have never bought one before so was really pleased with this. The quality and cut of material is really good, and makes a lovely fit. I will be getting another dress from here in the summer for sure.”

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Posted 4 years ago

“Absolutely gorgeous dress! True to size…..fab designs”

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Posted 3 years ago

“Fast delivery, great quality”

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Posted 3 years ago

“Perfect dress handmade. made with quality fabric. Love it. fits as described. I am wearing it to Christmas theater event. my husband loves it. Pam”

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Posted 3 years ago

“I had a very good experience of ordering from Dotty and Dolly. The website is easy to use and has a wide range of gorgeous outfits. I ordered a sale item at an excellent price! The communication from Dotty and Dolly was great throughout, with updates at each stage. The dress itself is absolutely stunning - the colours are very true to the photos on the website and the fabric is beautiful quality. I have bought the dress to wear to the Goodwood Revival on my birthday - can't wait to wear it!! Thank you very much for great service and an excellent product!”

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Posted 3 years ago

“Your Customer Service Agent (Maria) was excellent when dealing with my issue.”

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Posted 3 years ago

Dolly and Dotty is rated 4.8 based on 1,975 reviews